What are the responsibilities and job description for the Service Manager (Aldon at Keys Crossing) position at Aldon Management?
Service Manager Opportunity at Aldon
Why Work at Aldon?
At Aldon, we believe in creating better places to call home. Our people-first philosophy and relationship-driven approach empower our team to deliver unparalleled personal service and establish deeper bonds with our residents and partners. Join us and be part of a collaborative, forward-thinking work environment where you'll feel connected, challenged, and proud.
About Aldon
For over 75 years, Aldon has been creating better places to call home. Founded by brothers who set out to create something of value for the local community, we continue to follow their guiding principles today by coming together with the shared purpose of delivering exceptional living experiences.
Service Manager Overview
We are seeking a dedicated Service Manager to join our team. The ideal candidate will be responsible for:
- Oversee and participate in all maintenance projects, including capital improvements.
- Coordinate and perform repairs of property grounds, apartments, and building exteriors.
- Manage maintenance budgets and administrative tasks.
- Direct property/ground upkeep, preventive care, and maintenance service efforts.
- Maintain accurate records of all services performed.
- Coordinate contracted services and monitor vendor performance for compliance with Aldon guidelines.
- Solicit and analyze bids, assess completed work, and track invoices for timely payment.
- Conduct monthly safety meetings, ensuring adherence to Aldon safety guidelines.
- Sustain peak efficiency of all property components.
- Reinforce monthly staffing schedules for 24/7 emergency coverage.
- Contribute to staff recruitment efforts and skill-building initiatives.
- Oversee the maintenance team while completing related duties.
- Continuously inspect the community, record, and correct deficiencies.
- Order necessary supplies and parts within budgetary guidelines.
- Manage the make-ready timeline to minimize downtime.
- Monitor and manage maintenance personnel overtime.
- Strive for cost-effective maintenance practices.
- Maintain a service-oriented environment with a professional appearance and attitude.
- Coordinate daily meetings with the property manager for maintenance project updates.
- Perform other duties as assigned.
Qualifications
- 4 years of maintenance experience, preferably in multifamily maintenance.
- 1 years of supervisory experience
- Universal CFC/EPA Certification required
- CPO license preferred
- Expertise in troubleshooting, plumbing, electrical, carpentry, appliance repairs, cooling towers, reading blueprints, and HVAC (heat pumps, water source heat pumps, gas/electric furnaces, and water heaters).
- An ability to maintain reliable transportation and a current and valid Driver’s License.
- Availability for after-hours emergency maintenance calls, including nights and weekends on a rotational basis. Ability to respond to on-call emergencies within 30 minutes.
- Ability to carry a cell phone as required for on-call maintenance.
- Computer proficiency.
- Excellent English communication skills, both verbal and written.
- Physical ability to walk the grounds and apartments, ascend stairs around the property, lift 60 lbs., climb ladders over 10 feet, and perform other general physical activities.
Compensation and Benefits
- Competitive pay
- Medical, Dental, and Vision Insurance
- Employee 401(k) Plan with company match
- Paid Time Off (PTO) and 13 Company Holidays
- Short-term/Long-term Disability Insurance
- Life Insurance
If you are passionate about creating memorable living experiences, we’d love to hear from you! Apply today to join our team.