Demo

Director of Social Services

Aldersgate
Charlotte, NC Full Time
POSTED ON 12/31/2025
AVAILABLE BEFORE 2/28/2026

Why join Givens Aldersgate? Givens Aldersgate continues to be a positive force and advocate for older adults. We have a mission to expand the possibilities of aging by improving lives through communities, services, and outreach. Givens Aldersgate promotes inclusion and belonging by aligning our words with actions so that everyone is welcomed and treated with dignity and respect. We continuously look for innovative approaches to achieve our sustainability goals and practices to protect our natural resources. Our collective mindset is to ensure the communities remain forward thinking and progressive as our residents seek a purpose driven life. Purpose. Passion. Possibilities.

What you'll get:

  • Medical, Dental, and Vision plans available, with access to our on-site wellness clinic
  • 401(k) retirement plan with a 50% match, up to 4%
  • Flexible Spending Account (FSA) and access to free life insurance through The Hartford
  • Employee Assistance Program (EAP) with free access to personal and mental health support 
  • Tuition reimbursement and professional career growth programs
  • Paid time off (PTO)
  • Plus, so much more!

Givens Aldersgate is looking for an experienced Director of Social Services who will be responsible for evaluating the mental, social, and emotional needs of residents to ensure overall well-being. In this role you will serve as a resident’s advocate and liaison. You will work in a collaborative manner to ensure quality care.  

What you’ll do:

  • Assist on an as needed basis, in providing support for IL residents as they adjust to the Aldersgate community environment.
  • Recommend, develop and implement changes and/or procedures to improve the overall effectiveness of responsible areas.
  • Ensure compliance with various local, state, and federal regulatory agencies as it relates to areas of responsibility.
  • Provide guidance and education to residents regarding various insurance benefits or coverage.
  • Directs the resolution of resident issues and coordinates interaction with residents, family members, and other appropriate departments.
  • Direct and resolve residential problems or concerns through complaint investigations. Mediates situations between resident/family and resident/facility and assist with conflict resolution.
  • Maintain positive working relationships with residents, family members, co-workers, management, and external contracts.

What you’ll need:

  • Bachelor’s degree in social work and/or related human service degree.
  • 1-3 years of experience working with special populations or health care field with experience in senior living.

 

Compensation: $60,000 - $66,000

 

Still curious about what Givens is all about? It's kind of a long story, but at our core, we're a senior housing organization with a lot of heart and committed to providing housing to seniors of all socioeconomic backgrounds across WNC for more than 40 years. We already have four communities (two life plan communities and two affordable communities) with plans for many more in the coming years.

Qualifications:

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Salary : $60,000 - $66,000

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