What are the responsibilities and job description for the Framing Design Consultant - Custom Framing & Art Gallery position at Aldecor Custom Framing and Gallery?
Overview
Aldecor Custom Framing & Gallery — a premium custom frame studio and fine art gallery — is seeking a client-focused, creative, and detail-oriented Framing Design Consultant to join our team. In this role, you will act as a vital bridge between our high-end clientele and our master production workshop, guiding clients through a personalized, consultative design process to protect and showcase their fine art, photography, textiles, and memorabilia. You are perfect for this role if you pair a sharp eye for color and proportion with strong mathematical precision. This is a collaborative, dynamic, "do-it-all" environment where luxury customer service meets hands-on craftsmanship. If you are eager to learn a lifelong trade, take immense pride in precision, and excel in a high-touch sales environment, we want to meet you.
Position Logistics & Commute Requirements
- Location: Naples, FL
- Commute Constraint: Candidates must reside within 15 miles of our gallery location.
- Transportation: Must possess reliable personal transportation to ensure consistent punctuality.
Key Responsibilities
1. Design Consultation & Luxury Client Experience
- Lead one-on-one design consultations, guiding clients confidently through choices of moulding, matting, textures, and conservation glass.
- Provide a premium, white-glove experience from initial intake through final client pickup.
- Translate a client’s vision into an accurate, executable production order using our studio management software.
- Maintain the gallery floor's immaculate appearance, ensuring frame samples, displays, and client workspaces remain pristine and inviting.
2. Spatial Precision & Material Management
- Utilize mathematical aptitude to calculate highly precise dimensions, fractional borders, and material estimates during design consultations.
- Carefully handle, inspect, and archive incoming client artwork, ensuring zero damage and flawless organization.
- Support tracking, ordering, and receiving premium framing materials to keep production workflows running seamlessly.
3. Production & Gallery Operations
- Learn and apply precise conservation techniques for measuring, cutting, matting, and mounting artwork.
- Assist the backroom production team with fitting, assembling, and final finishing of custom framing projects.
- Collaborate with the gallery team to install artwork rotations, prepare displays, and assist with private client showcases or events.
- Embody a "no-task-is-too-small" mindset, proactively contributing to overall small-business operational efficiency.
Role Requirements
- Experience: 1–2 years of experience in premium customer service, consultative retail, or luxury sales environments (high-end apparel, interior design, jewelry, or fine art galleries is a significant plus).
- Mathematical Aptitude: Strong comfort with fractions, spatial measurements, and geometry basics; absolute precision when reading a tape measure is required.
- Design Eye: A natural aesthetic sense for color theory, spatial balance, scale, and proportion.
- Communication: Exceptional verbal and written communication skills with the natural ability to connect effortlessly with discerning clients.
- Organization: Highly organized, tech-savvy (proficient with Google Docs/Drive), and fully capable of managing a growing, ever-changing daily to-do list.
Metrics & Performance Success Indicators
- Consultative sales revenue and achievement of key studio metrics.
- Client satisfaction and positive feedback regarding the design experience.
- Accuracy and precision of written work orders transferred to the production room.
- Team satisfaction and seamless collaboration between front-of-house design and back-of-house workshop.
Pay: $17.00 - $19.00 per hour
Expected hours: 24.0 – 30.0 per week
Work Location: In person
Salary : $17 - $19