What are the responsibilities and job description for the Mortgage Loan Processor and Mortgage Loan Officer Assistant position at ALCOVA Mortgage?
Company Description
ALCOVA Mortgage is dedicated to simplifying the homebuying process through innovative technology and personalized customer service. With a convenient online application and one-on-one guidance from experienced loan officers, we ensure a seamless and supportive mortgage journey. Headquartered in Roanoke, Virginia, and serving the Mid-Atlantic and Southeast regions, we prioritize client satisfaction and flexibility to meet individual needs. Recognized for our growth and excellent service, we’ve earned an A Better Business Bureau rating, nine years on Inc. magazine’s list of America’s Fastest Growing Businesses, and an induction into the Ellie Mae Hall of Fame. ALCOVA Mortgage is proud to be an Equal Housing Lender and an Equal Opportunity Lender.
Role Description
We are seeking an experienced, detail-oriented and customer-focused professional to join our team as a Mortgage Loan Processor and Mortgage Loan Officer Assistant. This is a full-time remote position. The role involves managing the complete loan processing cycle, from receiving initial applications to preparing files for underwriting. Duties include reviewing financial documents, ensuring compliance with industry regulations, communicating with clients, loan officers, and underwriters, and promptly addressing any issues. Additionally, the successful candidate will assist Loan Officers with client inquiries, application preparation, and follow-ups to ensure an exceptional customer experience.
Qualifications
- Proficiency in Mortgage Industry standards and Mortgage Lending processes
- Hands-on experience with Loan Processing and document management
- Knowledge of Underwriting practices and regulatory compliance requirements
- Understanding of different Loan products and their applications
- Strong communication and organizational skills
- Ability to handle sensitive financial information with confidentiality
- Proficiency in loan origination software systems
- Previous experience in a similar role and/or certification in a relevant field is preferred