What are the responsibilities and job description for the Inside Sales Loan Officer position at Alcova Mortgage LLC?
Inside Sales Loan Officer
Launch Your Sales Career with ALCOVA Mortgage
At ALCOVA Mortgage, we are building a high-performance Team designed for people who want to earn more, learn faster, and close more loans. Downtown Roanoke – show up, plug-in and let’s light the phones up!
New to the mortgage industry, we provide support and systems to help you succeed.
We invest in you — then help you win.
🔥 Salary Commission Compensation
🔥 Unlimited Income Potential
🔥 Licensing Paid by ALCOVA
🔥 Full Mortgage Sales Training Program
🔥 High-Quality Lead Opportunities
🔥 Proven Systems That Convert
If you are competitive, coachable, and motivated by opportunity, this could be the career move that changes everything.
Ready to Build Your Sales Career?
If you are ready to learn a high-income skill, collaborate with a supportive team, and build a career with unlimited potential, we want to talk.
Reports to: Inside Sales Manager
Department: Consumer Direct Division
Location: Corporate Office – Roanoke, VA
Position Type: Full-Time; 40 hours per week
FLSA Classification / Type: Non-Exempt/ Clerical
Job Duties and Responsibilities
- Handle all inquiries and leads from ALCOVA Mortgage digital platforms (phone, email and website)
- Respond to inbound leads quickly and professionally
- Work with clients in a consultative selling approach, learning the applicants’ housing goals and needs
- Recommend all available loan options to clients
- Convert leads to full application and submit complete loan applications and proper documentation to processing team
- Obtain and analyze credit reports with an understanding of the data and approval implications
- Lock in interest rates when the customer requests or approves
- Manage lead pipeline with new inquiries and ensure consistent contact with all parties involved in transactions
- Understand and navigate the loan origination system ensuring full understanding of compliance and meet all requirements
Education, Experience Licensure and Competencies
- No experience necessary
- Valid Driver’s License required
- Able to meet State Mortgage Licensing Requirements
- High school diploma, or equivalent education
- Highly motivated, ambitious, and driven to succeed
- Must be trustworthy, honest, and able to continuously display a high level of integrity
- Able to work effectively in a team environment
- Able to understand and respond appropriately to basic inquires
- Able to read, write, and communicate using the English language sufficient to perform job functions
- Able to use Company equipment in assigned area (including but not limited to telephone, copiers, fax machines, computers, internet, etc.)
- Able to access, input, retrieve, and interpret information using applicable computer systems (including, but not limited to, Microsoft Word, Excel, Outlook, industry-specific computer software, etc.)
- Works well under general supervision
- Able to handle deadlines and working within banking guidelines
- Compliance with all Bank Secrecy Act (BSA), Anti-Money Laundering (AML) laws, and Office of Foreign Asset Controls (OFAC) requirements is required. Employee must complete annual training in these areas
Benefits
- Flexible work schedule
- Base pay plus unlimited earnings potential
- Unlimited growth potential
- Paid Time Off package
- Health, vision and dental benefits
- 401K
- Company Paid Life Insurance Policy
- Work/life balance
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business.
In 2003, the trio joined together to establish a mortgage company—ALCOVA—an acronym for Alleghany County, VA, in honor of their roots.
In 2012, ALCOVA Mortgage made its debut on the Inc. 5000 list of fastest-growing private companies in the United States and has been recognized every year since. The company’s phenomenal growth of 96% in three years propelled it into the league of such legendary superstars that gained notoriety on the prestigious list as Dell, Microsoft, LinkedIn, Pandora, Timberland, Zillow, Yelp, and Domino’s Pizza.
Today, ALCOVA continues to thrive, largely because of its roots in friendship and the passion to serve.
EOE/M/F/D/V