What are the responsibilities and job description for the 340B Program and Pharmacy Operations Manager position at Alcona Health Center?
340B Program and Pharmacy Operations Manager
Job ID: A25-121
Location: Alpena
About Our Family:
Established in 1978, Alcona Health Center (AHC) is a non-profit, Federally Qualified Health Center dedicated to making a lasting impact in the Northern MI communities we serve, offering medical, behavioral health, dental and pharmacy services. As a member of the AHC family, you will join a team of over 300 coworkers, all devoted to providing quality health care to all residents of our communities, regardless of their ability to pay.
Your Valued Contributions:
The 340B Program and Operations Manager is responsible for the daily operational management, financial oversight, and compliance of the organization's 340B Drug Pricing Program. This role ensures the integrity of the program and the optimal realization of savings, while also overseeing key human resources functions for the operational staff, including payroll, scheduling, and performance management. The Manager reports directly to the Director of Pharmacy and may be delegated operational support responsibilities by the Lead Pharmacist. Additionally, the Manager serves as the primary point of contact for routine 340B program operations.
- 340B Program Management & Compliance
- Manage the day-to-day operations of the 340B program, including covered entity qualification, patient eligibility determination, and drug procurement processes.
- Ensure rigorous compliance with all federal and state regulations, including those set by the Health Resources and Services Administration (HRSA), to prevent drug diversion and duplicate discounts.
- Provide direct oversight of the 340B compliance department staff and pharmacy technicians, ensuring their tasks align with program goals and regulatory requirements.
- Coordinate with internal audit teams and external auditors, implementing corrective action plans as required.
- Maintain accurate and organized documentation for all 340B activities to ensure continuous audit readiness.
- Finance & Reporting:
- Track, analyze, and report on all 340B-related financial metrics, including savings realized, program revenue, and expenses.
- Perform month-end reporting duties, ensuring all 340B transactions are accurately captured, reconciled, and reported to the finance department and senior management.
- Assist in budget preparation and financial forecasting for the 340B program.
- Operations Support:
- Provides support to the Pharmacy Director and Lead Pharmacist by handling operational support tasks to help collaborate and streamline pharmacy operations in all in-house locations
- Oversee staff management functions for assigned personnel, including the hiring process, orientation, and training.
- Coordinate and process departmental payroll, ensuring accurate timekeeping, expense reporting, and adherence to established deadlines.
- Develop and manage employee schedules to ensure adequate staffing levels across pharmacy locations
- Conduct timely and constructive performance reviews, providing ongoing coaching and development opportunities for staff.
- Acts as pharmacy resource for the health center.
- Acts as a Point of Contact, as well as, establish and maintain effective working relationships with Nursing, Pharmacy, Medical, and ancillary staff.
- Work with operations to be a SME (subject matter expert) who understands the specific needs of designated pharmacies.
- Assists inpatient education, business development and general operation of the pharmacy.
- Assists the pharmacist with filling prescriptions.
Required Training & Experience:
- Possesses a current Basic Cardiac Life Support (BCLS) CPR
- Possesses a current State of Michigan driver's license and valid automobile insurance.
- Possesses a current Michigan license as a Pharmacy Technician.
- Proficient with Microsoft Office suite of products.
- Effectively use the pharmacy software system.
Supporting Balance: As a part of our family, you will work full time. Numerous holidays, generous vacation time and sick days are also offered.
Supporting Your Health: Low deductible Medical, Rx, Vision & Dental insurance at a minimal cost for employees.
Supporting Your Future: Retirement Savings Plan, FSA, Life, AD&D, & Short/Long Term Disability Insurance.
Supporting Your Education: Continuing Education Assistance program. Employment with AHC may also qualify you for student loan forgiveness under the Public Service Loan Forgiveness program.
Ready To Get Started?
Resumes and cover letters are accepted and welcomed in addition to your completed application.
Questions can be sent to
Fighting Against Discrimination:
Alcona Health Center is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alcona Health Center is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alcona Health Center are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy, sexual orientation, and transgender status), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alcona Health Center will not tolerate discrimination or harassment based on any of these characteristics. Alcona Health Center encourages applicants of all ages.
Upon request auxiliary aids and services will be made available to individuals with disabilities. Michigan Relay Center "Voice and TTY/TDD" An EOE.