What are the responsibilities and job description for the Facilities Work Order Coordinator position at Alcon?
At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers.
We foster an inclusive culture and are looking for diverse, talented people to join Alcon. As a Facilities Work Order Coordinator, you will be trusted to operate and maintain the Maximo work order platform for the Facilities Service groups in support of the Facility Service Center at our Manufacturing Facility in Fort Worth, TX!
In this role, a typical day will include:
What you’ll bring to Alcon:
How You Can Thrive at Alcon:
Alcon is an Equal Opportunity Employer and participates in E-Verify. Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information. Equal Employment Opportunity Posters: If you’d like to view a copy of the Alcon’s affirmative action plan or policy statement, please email alcon.er@alcon.com.
EEO Statement: Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status.
We foster an inclusive culture and are looking for diverse, talented people to join Alcon. As a Facilities Work Order Coordinator, you will be trusted to operate and maintain the Maximo work order platform for the Facilities Service groups in support of the Facility Service Center at our Manufacturing Facility in Fort Worth, TX!
In this role, a typical day will include:
- Answering internal facility work order telephone and radio calls and identifying problems or urgency.
- Approving or denying service requests to ensure all facility service requests are assigned to the appropriate trades and/or departments.
- Promptly responding to service requests and escalating to appropriate personnel to ensure potential risk is avoided, especially for requests submitted as ‘urgent’.
- Submitting service requests into the Maximo application and tracking repair progress to ensure service requests are completed as required.
- Creating and editing work orders ensuring pertinent information is included.
- Providing work order status updates to technicians and customers.
- Closing work orders after ensuring all vital information is included.
What you’ll bring to Alcon:
- High School Diploma or equivalent
- The ability to fluently read, write, understand, and communicate in English.
- Work Hours: Monday – Friday, 7:30 AM – 4:30 PM CST
- Travel Requirements: 0 – 5%
- Relocation Assistance: None
- Sponsorship Available: No
How You Can Thrive at Alcon:
- Join Alcon’s mission to provide outstanding, innovative products and solutions to improve sight, improve lives, and grow your career.
- Alcon provides a robust benefits package including medical, dental, prescription drug and vision coverage, retirement plan, flexible time off, and much more!
Alcon is an Equal Opportunity Employer and participates in E-Verify. Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information. Equal Employment Opportunity Posters: If you’d like to view a copy of the Alcon’s affirmative action plan or policy statement, please email alcon.er@alcon.com.
EEO Statement: Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status.
