What are the responsibilities and job description for the Demand Fulfillment Specialist position at Alcon?
At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers.
We foster an inclusive culture and are looking for diverse, talented people to join Alcon. As a Demand Fulfillment Specialist supporting the Demand Analysis/Planning Team you will be trusted to analyze, plan and issue production demands to ensure accurate and timely build cycles are met so that high customer service levels for product lines are achieved and backorders are kept at a minimum at Fort Worth, Texas in US.
Alcon is an Equal Opportunity Employer and participates in E-Verify. Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information. Equal Employment Opportunity Posters: If you’d like to view a copy of the Alcon’s affirmative action plan or policy statement, please email alcon.er@alcon.com.
EEO Statement: Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status.
We foster an inclusive culture and are looking for diverse, talented people to join Alcon. As a Demand Fulfillment Specialist supporting the Demand Analysis/Planning Team you will be trusted to analyze, plan and issue production demands to ensure accurate and timely build cycles are met so that high customer service levels for product lines are achieved and backorders are kept at a minimum at Fort Worth, Texas in US.
In this role, a typical day will include:
- Process orders, managing customer requirements versus inventory levels/costs.
- Process make to order PULL orders and PUSH forecasts, and submit to the Planning Department and 3rd party suppliers.
- Manage deployment of international products according to established inventory goals/agreements through either direct ship program or shipments from Alcon warehouse.
- Coordinate and monitor special online productions for International specific products, and ensure products are promptly released and shipped to the appropriate country.
- Request and provide necessary forms/documents to QA to ship products under Quarantine status where appropriate or necessary.
- Create and manage PLRs (Product Launch Requests) for products throughout the total development and production process.
- Communicate to affected parties regarding new products, significant product changes, and obsolete or discontinued items.
- Review and modify (annually or as needed), the PUSH parameter data for countries that are on the PUSH GPR system.
- Translate customer requirements into product orders.
- Analyze and perform product deployment activities per customer requirements and inventory goals/agreements.
- Work/coordinate with APL Switzerland to ensure that customer orders are handled in a timely manner.
- Manage the PLR (Product Launch Request) process for all items to ensure labeling/specs/BOMs, etc. are created to ensure timely production for new items in country specific versions.
- Respond promptly to commercial/customer inquiries regarding product availability.
- Manage and coordinate materials relating to new product introductions.
- Keep work areas clean and free of hazards or dangerous conditions, and work safely.
- Follow company and department safety standards, identify and report safety hazards.
WHAT YOU'LL BRING TO ALCON:
- Bachelor’s Degree or Equivalent years of directly related experience (or high school 10 yrs; Assoc. 6 yrs; M.S. 0 yrs)
- The ability to fluently read, write, understand and communicate in English
- 2 Years of Relevant Experience
- Work hours: Monday – Friday / 8:00am – 5:00pm
- Travel Requirements: 0 to 10%
- Relocation assistance: No
- Sponsorship available: No
Alcon is an Equal Opportunity Employer and participates in E-Verify. Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information. Equal Employment Opportunity Posters: If you’d like to view a copy of the Alcon’s affirmative action plan or policy statement, please email alcon.er@alcon.com.
EEO Statement: Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status.