Director of Program Management, PrePress and Quality

Job Summary

Alcom Printing Group is seeking a high-impact leader to oversee the intersection of customer technology, production workflow, prepress operations, and quality management.

This is a unique opportunity for a strategic and hands-on professional who thrives in both technology and manufacturing environments. The Director of Program Management, Prepress & Quality will play a critical role in driving operational efficiency, advancing automation, supporting customer-facing technology solutions, and ensuring the highest quality standards across the organization.

This position serves as the bridge between customer programs, storefront platforms, prepress operations, production planning, and continuous improvement initiatives. Success in this role requires strong leadership, technical aptitude, process discipline, and a passion for solving complex workflow challenges.

What You'll Do~

Lead Program Management & Storefront Technologies

• Own Alcom's customer storefront, web-to-print, and print-on-demand program strategies.
• Partner with customers, sales, account management, IT, and operations teams to design and support ordering platforms and automated workflows.
• Drive customer adoption and utilization of storefront and technology solutions.
• Manage implementation of new customer programs and ongoing enhancements.
• Evaluate emerging technologies that improve customer experience and increase operational efficiency.
• Support integration of future acquisitions and customer-facing technology platforms.

Lead Prepress & Production Planning Operations

• Oversee all prepress functions, including file preparation, proofing, imposition, color management, workflow administration, and production readiness.
• Ensure jobs move efficiently from order entry through manufacturing with minimal delays or rework.
• Develop standards, procedures, and training programs that support accuracy and scalability.
• Partner with production leadership to optimize scheduling, capacity planning, and job flow.
• Build and develop a high-performing prepress and planning team.

Drive Workflow Automation & Process Improvement

• Lead initiatives focused on reducing manual processes and improving workflow efficiency.
• Improve integration between customer storefronts, MIS, prepress, and manufacturing systems.
• Identify bottlenecks and implement scalable solutions that increase throughput and reduce costs.
• Champion automation, data visibility, and continuous improvement across all departments.
• Establish and monitor operational KPIs that drive accountability and performance.

Own Quality Leadership

• Serve as the organization's operational leader for quality systems and continuous improvement.
• Partner with department leaders to maintain process consistency and compliance standards.
• Lead corrective action programs, root cause investigations, and quality improvement initiatives.
• Monitor customer feedback, internal quality metrics, spoilage, and rework trends.
• Foster a culture where quality is everyone's responsibility.

What We're Looking For~

Required Qualifications

• Bachelor's degree or equivalent industry experience.
• 10 years of leadership experience in commercial printing, manufacturing, production operations, workflow management, or related fields.
• Strong understanding of:
• Prepress operations
• Digital and offset printing processes
• Production planning and scheduling
• Print-on-demand workflows
• Customer storefront and web-to-print technologies
• Proven experience leading cross-functional teams and driving organizational change.
• Strong analytical, problem-solving, and project management skills.
• Excellent communication and leadership abilities.

Preferred Qualifications

• Experience with web-to-print and storefront platforms.
• Experience with workflow automation solutions.
• Knowledge of Monarch, Prinect, or similar print management and workflow systems.
• Experience with ISO, quality management systems, or structured continuous improvement programs.
• Lean Manufacturing or Six Sigma experience is a plus.

What Success Looks Like~

In this role, you will:

• Improve the customer experience through effective storefront and program management solutions.
• Reduce manual touches throughout the order-to-production workflow.
• Strengthen prepress operations and production planning processes.
• Increase automation and operational scalability.
• Improve quality performance and reduce rework.
• Support strategic growth initiatives and future acquisitions.
• Build a culture of accountability, continuous improvement, and operational excellence.

Why Alcom?

Alcom Printing Group is a technology-driven print and communications company serving customers throughout North America. We combine the capabilities of a large organization with the culture of a family-owned business, creating an environment where innovation, accountability, and teamwork drive success.

We are investing heavily in automation, digital transformation, customer technology, and operational excellence, making this one of the most impactful leadership opportunities within our organization.

If you are passionate about building efficient systems, leading talented teams, and helping shape the future of print manufacturing, we would like to hear from you!

Pay: From $1.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Work Location: In person