What are the responsibilities and job description for the Energy Operations Manager position at ALCIVIA?
Description:ALCIVIA is growing and looking to add a full-time Energy Operations Manager (Northern Territory) based at either our Durand, WI or Hammond, WI location. Are you looking for a company where work-life balance is respected, honest effort is rewarded, and your contribution is appreciated? You’re looking for ALCIVIA.With this position, you would receive a company vehicle.Work Setting: Onsite and In-Office.Core Work Schedule: Monday - Friday; 8:00am to 4:30pm.Pay Type: Salary, paid bi-weekly (Starting salary determined through the interview process and based on experience).Available Work Locations: This position is available to work out of either our Durand, WI or Hammond, WI location.Durand: N5453 Cooperative Ln, Durand, WI 54736.Hammond: 1770 County Rd J, Hammond, WI, 54015.Benefits: Full-time benefit eligibility begins the 1st of the month following date of hire.Medical Insurance, Health Savings Account or Health Reimbursement Account (Employer contributions for both accounts), Dental Insurance, Vision Insurance, Flexible Spending Accounts, Critical Illness Insurance, Group Accident Insurance, Group Hospital Insurance, Legal Shield, and ID Shield.401K company match up to 6% and 100% vested day one.Paid Time Off, Paid Holidays, and Paid Volunteer Time Off.Paid Parental Leave.100% Company-Paid Benefits: Short-Term Disability, Long-Term Disability, Life and AD&D Insurance, Employee Assistance Program.Company-Paid Training and Development Opportunities: Tuition Reimbursement, Certifications & Licenses, and more.Company Clothing Annual Allowance.Safety Boot Allowance.ALCIVIA is a leading, member-owned agricultural and energy cooperative located in Wisconsin and serving customers in Wisconsin, Minnesota, Illinois, and Iowa. We provide expertise, service, and products in the areas of animal nutrition, energy, and grain, and have a full portfolio of options for competitive operating loans and input financing. Learn more at https://www.alcivia.comVisit our Company Social Media Accounts: Facebook and LinkedIn.Territory Coverage:This position oversees Energy operations for our Northern Territory, covering the Chippewa Valley region from Milltown, WI to Waumandee, WI.Energy Operations Manager - Essential Responsibilities:The Energy Operations Manager oversees and coordinates all aspects of Energy and Fuel/LP Delivery operations (Northern Territory). This includes operational planning, evaluating potential business opportunities, reviewing proposals and bookings, and ensuring efficient, safe, and customer-focused delivery services. The role provides coaching, counseling, and training to delivery and service teams to strengthen skills, performance, and engagement. This position also carries full responsibility for customer satisfaction and for the execution of delivery contracts, including cost management, labor oversight, scheduling, invoicing, and collections.Plans, supervises, and coordinates personnel for the Energy (Fuel & LP) Delivery teamsBuilds and strengthens talent, engagement, and performance within the delivery teamOversees maintenance, repairs, and replacement of equipmentEnsures all work locations within the assigned territory are maintained in excellent conditionPerforms quarterly inspections of equipment, products, and vehicles at work locations within the assigned territory, as well as products at customer sitesMaintains required documentation to ensure compliance with company, state, and federal standardsImplements and improve processes to reduce administrative data entryManages assigned key accounts within the portfolioPartners closely with Administration and Delivery Driver teams to ensure smooth process flow.Ensures safe operations at all locations and safe use of equipment in compliance with state and federal safety regulationsIdentifies opportunities to utilize service and delivery resources across divisionsMaintains professional appearance standards for delivery personnel and equipmentEnhances customer service processes related to deliveries, dispatching, and follow-upStrengthens ALCIVIA’s ability to recognize customer needs and deliver exceptional serviceImplements and improves technology use for customers, employees, dispatching, communication, record-keeping, and equipment managementCollaborates with other business unit leaders to provide and receive cross-divisional supportLeads the implementation and execution of the leak check and regulator upgrade programEstablishes and manages after-hours schedules in partnership with TASCOMPerform other duties as assignedRequirements:Energy Operations Manager - Required Skills & Qualifications:Bachelor’s or Associate degree preferredMinimum of three (3) years of experience in energy operations, service, or project managementPrevious supervisory experience requiredClass A CDL with Hazmat endorsement required, or ability to obtain within 90 days of hireAbility to prioritize and delegate work based on critical needsStrong judgment and decision-making skillsClear, compelling, and consistent communication skillsDemonstrates positive, proactive team communicationMaintains a professional, poised, and customer-focused demeanorLeads by example in safety, professionalism, and performanceStrong computer and technology proficiencyAbility to work independently and collaborativelyCommitment to continuous learning and improvementStrong project management capabilitiesExcellent written and verbal communication skillsStrong financial and analytical skills, including cost controlProficiency in Microsoft Outlook, Project, Excel, Word, and PowerPointAbility to lift at least 75 poundsStrong commitment to workplace safety and adherence to safety protocolsEnergy Operations Manager - Work Environment:Primarily office-based with regular visits to field sitesOccasional overnight travel requiredWork environment characteristics described are representative of those encountered while performing essential job functions. Reasonable accommodations may be made for individuals with disabilitiesFind your place in a positive, supportive atmosphere where opportunity is always growing, with a team that believes in its mission. Enjoy a job that grows along with you as your skills and talents evolve, while fueling the needs of your family, friends, and billions of others who depend on agriculture. Visit our Careers page to view all our current openings at https://www.alcivia.com/careers/ALCIVIA Locations: https://www.alcivia.com/connect/locations/