What are the responsibilities and job description for the Supervisory Quality Officer position at Albuquerque Service Unit?
This position is in the Division of Quality Management at the Albuquerque Service Unit (ASU), which includes the Albuquerque Indian Health Center and two satellite clinics. ASU provides outpatient, community health, allied health, pediatrics, dental, and specialty services. Located in Albuquerque, enjoy a vibrant culture, stunning landscapes, and over 300 days of sunshine each year.
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Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
BASIC REQUIREMENT(S):
Education: Bachelor's or graduate/higher level degree: major study in an academic field related to the medical field, health sciences or allied sciences appropriate to the work of the position. This degree must be from an educational program from an accrediting body recognized by the U.S. Department of Education at the time the degree was obtained.
In addition to the Basic Requirements, you must also meet the Minimum Qualifications stated below.
MINIMUM QUALIFICATIONS:GS-13: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Experience leading a Quality Management and compliance program within a healthcare setting, including performance improvement, risk management, patient safety, and regulatory compliance across multiple clinics and services. Provides expert advisory support to executive leadership on accreditation standards (e.g., AAAHC, CMS), healthcare regulations, and policy development while utilizing data analysis to drive continuous quality improvement. Oversees staff and program operations, including risk management activities, incident investigations, and patient advocacy programs, ensuring compliance with federal laws and regulations such as HIPAA, GPRA, and Medicare/Medicaid requirements.
Time In Grade
Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP).
You must meet all qualification requirements within 30 days of the closing date of the announcement.
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Qualifications:
To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying.Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
BASIC REQUIREMENT(S):
Education: Bachelor's or graduate/higher level degree: major study in an academic field related to the medical field, health sciences or allied sciences appropriate to the work of the position. This degree must be from an educational program from an accrediting body recognized by the U.S. Department of Education at the time the degree was obtained.
In addition to the Basic Requirements, you must also meet the Minimum Qualifications stated below.
MINIMUM QUALIFICATIONS:GS-13: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Experience leading a Quality Management and compliance program within a healthcare setting, including performance improvement, risk management, patient safety, and regulatory compliance across multiple clinics and services. Provides expert advisory support to executive leadership on accreditation standards (e.g., AAAHC, CMS), healthcare regulations, and policy development while utilizing data analysis to drive continuous quality improvement. Oversees staff and program operations, including risk management activities, incident investigations, and patient advocacy programs, ensuring compliance with federal laws and regulations such as HIPAA, GPRA, and Medicare/Medicaid requirements.
Time In Grade
Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP).
You must meet all qualification requirements within 30 days of the closing date of the announcement.
Responsibilities:
- Leads, plans, and evaluates Service Unit-wide quality management, performance improvement, and compliance programs to ensure adherence to federal, regulatory, and accreditation standards.
- Analyzes data and performance metrics to identify risks, trends, and opportunities for improvement; implements corrective actions to enhance patient care, safety, and operational effectiveness.
- Serves as a principal advisor to executive leadership on quality, compliance, and risk management issues; develops policies, procedures, and strategic plans.
- Provides supervision and direction to staff, including workload distribution, performance management, and resource allocation, while ensuring compliance with EEO and personnel policies.
- Directs risk management and patient safety activities, including incident reporting, investigations, root cause analysis, and oversight of patient advocacy and confidentiality programs (e.g., HIPAA).
Salary : $107,592