Library Student Assistant

Position Summary:

The Library Student Assistant assists library patrons in using key library resources and services such as circulation, reserves and interlibrary loan, and provides basic directional assistance. The Library Student Assistant also performs other duties in the library. The Library Student Assistant is an employee of Albright College and represents the library to students, faculty, staff and visitors. The Library Student Assistant can work up to 20 hours per week and will be trained extensively in their duties. Specific hours are decided by mutual agreement between the supervisor and the student when hired.

The Library Student Assistant must provide excellent service to all library patrons in a pleasant and positive manner. This position reports to the student supervisor. The duties of the position include but are not necessarily limited to the following:

Essential Job Functions:

Public Services

1. Have a working knowledge of basic library resources (OPAC, online databases, reserves)
2. Check in/out books, other circulating materials including reserves
3. Direct patrons to the proper department or reference librarian if appropriate
4. Answer phone courteously and transfer any calls when necessary
5. Perform a wide variety of tasks like making bulletin boards, creating signs and finding lost items
6. Ability to assist patrons with questions regarding technology and equipment
7. Stack maintenance

Projects and Programming

1. Contribute to the library’s outreach and social media efforts
2. Statistical compilation and data entry
3. Summer project-based work may be available (as needed)

Archives, Special Collections, and Administration (limited availability)

1. Assist with digitization projects as needed
2. Assist with occasional administrative needs
3. Verify online resources

Qualifications/Prerequisites:

1. SKILLS
   • Attention to detail
   • Ability to adhere to a work schedule
   • Dependable, self-motivated, independent and quick to learn
   • Professional and courteous manner with staff and other student assistants
   • Capability to work mornings and/or nights and occasional weekend hours
2. EMPLOYMENT EXPERIENCE
   • Previous customer service experience through employment or volunteering a plus but not mandatory.
3. POSITION DETAILS
   • We hire at the beginning of the fall and spring semesters, and occasionally in the summer or as needed. Any prospective candidates will be contacted for an in-person or phone interview. After deliberation, chosen candidates will have to report for a training session before they begin their normal shifts.