What are the responsibilities and job description for the GM/HBC Manager position at Albertsons?
The Drug/GM Manager is responsible for overseeing the daily operations of the Drug and General Merchandise departments, ensuring strong sales performance, effective inventory management, and an exceptional customer shopping experience. This role leads the team in executing merchandising standards, maintaining product availability, and driving profitability while upholding company policies and procedures.
Key Responsibilities- Department Operations
- Oversee day-to-day operations of Drug/GM departments, including HBC (Health & Beauty Care), OTC, general merchandise, seasonal, and non-food items
- Ensure shelves are stocked, properly faced, and aligned with planograms
- Maintain clean, organized aisles, displays, and backroom areas
- Customer Service Excellence
- Provide outstanding customer service and ensure team members deliver the same
- Assist customers with product inquiries and resolve concerns promptly
- Promote a welcoming and well-maintained shopping environment
- Inventory & Ordering
- Manage ordering to maintain in-stock conditions while controlling excess inventory
- Monitor and reduce shrink through proper handling, security, and inventory practices
- Ensure accurate receiving, pricing, and product rotation where applicable
- Sales & Merchandising
- Drive sales through effective merchandising, displays, and promotional execution
- Set and maintain ad displays, endcaps, and seasonal features
- Ensure pricing accuracy and compliance with signage standards
- Team Leadership & Development
- Supervise, schedule, and train Drug/GM associates
- Delegate tasks, monitor performance, and ensure completion of daily priorities
- Provide coaching, feedback, and recognition to build a strong team
- Safety & Compliance
- Ensure compliance with company policies, safety procedures, and regulatory requirements
- Maintain awareness of controlled merchandise and theft prevention practices
- Promote a safe working environment for associates and customers
- Previous retail or grocery experience required
- Supervisory or leadership experience preferred
- Knowledge of general merchandise and inventory control practices
- Strong organizational, communication, and problem-solving skills
- Ability to work in a fast-paced environment
- Flexible availability, including nights, weekends, and holidays
- Results-driven with a focus on sales and execution
- Detail-oriented and highly organized
- Strong leadership and team-building skills
- Customer-focused mindset
- Adaptable with a sense of urgency
Pay Transparency:
Starting rates will be no less than the local minimum wage and may vary based on things like location, experience, qualifications, and the terms of any applicable collective bargaining agreement. Candidates with unique qualifications may be considered for compensation above this range. Dependent on length of service, hours worked, any applicable collective bargaining agreement and/or Company policy, benefits may include medical, dental, vision, disability and life insurance, sick pay*, PTO/Vacation pay*, paid holidays*, bereavement pay and retirement benefits (pension and/or 401(k) eligibility). Associates in this position may be eligible for a quarterly bonus, subject to Company bonus plans. Applications are accepted on an on-going basis.
- For roles in Washington State: Sick pay and PTO/Vacation pay are accrued based on hours worked and paid holidays are issued at 7-9 days annually.
Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!
Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street.
Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success.
Bring your flavor
Disclaimer
The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.
Albertsons is an Equal Opportunity Employer
This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.
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