Front End Manager-McLean

Why choose us?
Are you ready to take the next step in your people management career? Join us for an exciting opportunity as a Front-End Manager, where customer service, operational consistency, and checkout efficiency come together.
At Albertsons Companies, we are looking for team‑focused managers who are passionate about customer service, people development, and operational excellence. As a Front-End Manager, you will oversee front‑end operations, support store performance goals, and ensure fast, friendly, and accurate service for every customer. This role offers a fast‑paced, customer‑facing environment where your work directly supports store results and customer satisfaction.
Bring your flavor
Building the future of food and well‑being starts with a strong customer experience. Bring your interest in service, organization, and team collaboration to a role where you help maintain consistent standards, support your associates, and ensure every customer leaves with a positive experience.
Main Responsibilities
Oversee and coordinate all front‑end operations, ensuring fast, friendly, and accurate checkout service
Support customer service programs and respond to customer concerns in a timely and professional manner
Provide checkout support as needed, including register functions and customer assistance
Guide and oversee front‑end activities including scheduling, service levels, and daily operations
Maintain cleanliness, organization, and a positive front‑end environment
Manage cash handling processes including tills, safe counts, reconciliation, refunds, and transactions
Monitor inventory and ordering of front‑end supplies and materials
Hire, train, coach, and develop front‑end associates and supervisors
Support labor planning, budgeting, and expense control for the department
Maintain compliance with company policies, safety standards, and operational procedures
Complete daily reports, payroll processes, and required documentation
Soft Skills
We are looking for candidates who possess the following:
Strong customer‑service focus with a professional team presence
Effective communication, coaching, and collaboration skills
Strong organization, prioritization, and planning abilities
Ability to stay composed in fast‑paced, customer‑facing environments
Skill Areas
Front‑end operations and customer service execution
Cash handling, reconciliation, and compliance practices
Labor planning, scheduling, and service coverage
Safety awareness and loss‑prevention support
Knowledge
Front‑end systems, registers, and store operations
Cash handling procedures, security protocols, and transaction policies
Scheduling tools and basic computer applications
Abilities
Ability to review service metrics, cash variance, and performance trends
Ability to train, coach, and support associate development
Ability to stand, move, lift, carry, or push objects as required
Ability to operate and troubleshoot front‑end equipment
Travel requirements: None
Other requirements: Flexible availability including evenings, weekends, and holidays; reliable attendance; compliance with company policies, safety standards, and the Code of Business Conduct
We Also Provide a Variety Of Benefits Including
Competitive wages paid weekly
Associate discounts
Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
Leaders invested in your training, career growth and development
An inclusive work environment with talented colleagues who reflect the communities we serve
Our Values – Click below to view video: ACI Values
A copy of the full job description can be made available to you.