Produce Manager

Position Summary

The Produce Manager leads the Produce Department to deliver fresh, high-quality fruits and vegetables while driving sales, profitability, and an exceptional customer experience. This role is responsible for managing daily operations, maintaining product freshness, and developing a strong team to ensure top-tier execution.

Key Responsibilities Department Operations

• Oversee all produce operations including ordering, receiving, stocking, and inventory control
• Ensure product freshness, quality, and proper rotation to minimize shrink
• Maintain full, visually appealing wet rack and display tables at all times
• Execute seasonal sets, promotional displays, and ad features
• Monitor and maintain proper temperature and storage conditions
  
  

Customer Experience

• Deliver outstanding customer service and ensure team members provide the same
• Assist customers with product selection and provide knowledge on produce items
• Maintain a clean, organized, and highly appealing department presentation
• Ensure a fresh, abundant, and easy-to-shop environment
  
  

Team Leadership & Development

• Hire, train, and develop produce associates
• Provide ongoing coaching, feedback, and performance management
• Create schedules aligned with business needs and delivery schedules
• Promote teamwork, accountability, and high standards for quality and execution
  
  

Financial Performance

• Drive sales through freshness, presentation, and in-stock conditions
• Control shrink, labor, and product waste to meet department goals
• Monitor key metrics including sales, gross margin, and spoilage
• Identify opportunities to improve efficiency and profitability
  
  

Safety & Compliance

• Ensure compliance with food safety, sanitation, and company policies
• Maintain proper handling, washing, and storage procedures
• Promote a safe work environment for associates and customers
• Ensure adherence to all regulatory and operational standards
  
  

Qualifications

• High school diploma or equivalent required
• Previous produce or retail management experience preferred
• Strong leadership, communication, and organizational skills
• Knowledge of produce handling, rotation, and merchandising
• Ability to work in a fast-paced, perishable environment
  
  

Physical Requirements

• Frequent standing, walking, bending, and lifting up to 50 lbs
• Ability to work in refrigerated and wet conditions
  
  

Key Competencies

• Freshness & Quality Focus
• Merchandising & Inventory Management
• Leadership & Team Development
• Customer Service Excellence
• Operational Execution