Deli Manager

Albertsons Companies is working to become the favorite food and drug retailer in every market it serves. The organization includes 2,230 stores, 27 distribution facilities and 19 manufacturing plants with over 250,000 employees across 34 states and the District of Columbia. The company is publicly traded with supermarkets across the country that includes: Albertsons, Safeway, Vons, Pavilions, Randalls, Tom Thumb, Carrs, ACME, Jewel-Osco, Lucky, Shaw’s, Star Market, Super Saver, United Supermarkets, Market Street and Amigos.

A Day in the Life:

As a Deli Manager, every day brings new challenges and opportunities to lead. You’ll oversee the deli department, ensuring exceptional customer service and high-quality food preparation. Your day includes planning production, managing inventory, and supervising a team to maintain proper staffing and workflow. You’ll train and guide associates, resolve customer concerns, and ensure compliance with food safety and sanitation standards. From operating slicers and ovens to creating attractive displays, you’ll set the tone for a positive shopping experience and inspire your team to deliver excellence.

What you bring to the table:

• You are 18 years of age or older
• You have proven leadership skills and enjoy guiding a team
• You take pride in delivering outstanding customer service
• You can plan, organize, and manage multiple priorities effectively
• You are knowledgeable about deli products and eager to learn more
• You can make sound decisions and work independently when needed
• You value food safety and maintain high standards of cleanliness
• You are committed to creating a welcoming environment for customers and associates

DUTIES & RESPONSIBILITIES:

• Provide high-quality customer service, including complying with our Company’s customer service standards, policies, and procedures.

• Train, schedule and supervise deli employees to ensure staffing patterns for the department.

• Plan daily production, performs inventory, and monitors information on store portal and in-store mailbox.

• Speak with customers to resolve problems with sales, dissatisfaction of service, or other problems related to the operation of the deli area.

• Perform daily inventory and order necessary supplies to maintain adequate inventory.

• Greet customers and take orders, in person and over the telephone, in a friendly manner.

• Create a positive and welcoming experience for customers.

• Prepare hot and cold deli food and display in deli cases for sale to customer.

• Inform customers about our deli products and services, provide food samples, and promote sales within the department.

• Operate slicers and other food preparation equipment.

• Prepare deli fruit or seasonal trays for display or special order.

• Use scales and volume measures to apportion product correctly.

• Operate electronic cash register, receive final payment from customer (cash or credit/debit card) and accurately make proper change.

• Inventory stock, restock, move bulk product from pallets to storage areas, and face shelves of deli cases on sales floor.

• Maintain area and conduct business in accordance with all federal, state and local weights and measures, food safety and sanitation regulations and company policies, procedures and guidelines

• Perform temperature and tare checks daily.

• Adhere to uniform and grooming policy as defined within company policy.

GENERAL REQUIREMENTS:

The following describes the general qualifications and physical, sensory, and mental abilities normally associated with performing the essential functions of this position**:

• Ability to follow company customer service procedures. Demonstrated prior customer service skills or related experience.

• Must meet the minimum requirements to interview and pass interview for promotion.

• Ability to interact professionally with customers, co-workers, and supervisors.

• Must have the ability to read, write, basic math skills, and communicate in English.

• Ability to understand and follow instructions.

• Ability to complete tasks assigned in expected time frame.

• Knowledge of products, product pricing, sales reports and department layout.

• Ability to make quality decisions and work under minimal supervision.

• Ability to give and receive direction.

• Ability to analyze reports.

• Ability to multitask while working under stress and time constraints.

• Ability to work varied shifts over a 24-hour operation.

• Deli Manager must pass food safety test(s) and all other Safeway required tests.

• Must be 18 years old and be able to operate all deli department equipment.

• Reports to work in proper uniform per company policy.

PHYSICAL REQUIREMENTS:

The following attempts to communicate the traditional physical demands associated with this position:**

Seldom: 1-2 hours, Occasional: 3-4 hours, Frequent: 5-6 hours, Continuous: 7 hours (Based on an 8 hour work day.)

• Lift/Carry: Continuous, 1-35 lbs.*weight may increase

• Push/Pull: Continuous, 1-50 lbs.

• Stand/Walk: Continuous

• Grip/Grasp: Continuous

• Reach: Continuous

• Twist/Turn: Occasional

• Squat/Kneel: Seldom

• Bend/Stoop: Seldom

Why you will choose us:

Albertsons Companies Inc. has always been a people-oriented business, and thoughtful people practices remain a core element of our company’s philosophy. Our goal is to continue to bring people together around the joys of food and to inspire well-being and that starts with people like you bringing your unique self to our company and making it one person stronger and better!

We also provide a variety of benefits including:

• Diverse & Inclusive Work Culture

• Competitive Wages

• Flexible work schedules

• Associate discounts

• Leaders invested in your training, career growth & development

• Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!)

• Vacation / Paid Time Off

Our Values

• We are customer-driven

• We value different perspectives

• We raise the bar

• We act as owners

• We are one team

• We build belonging

• We are committed to a healthy future