Healthcare Success Coach (FT)

Albany Technical College seeks a full-time Healthcare Success Coach to support students across healthcare-related programs. This is a 12-month, grant-funded position created to support the development and implementation of initiatives related to healthcare programs. Employment is limited to the duration of the grant and continuation beyond the grant period is not guaranteed. The position is based at the Dougherty Campus, but may include routine travel throughout the local Service Delivery area. As a member of the Nursing and Allied Health Sciences Department, the Healthcare Success Coach is responsible for coordinating and conducting focused academic advising and student support services to help students in healthcare programs persist in their program of study. The Healthcare Success Coach works to guide students toward course, certificate, diploma, or degree completion by developing and implementing individual and small‑group intervention and prevention strategies that support goal setting and increase persistence in learning. Services include student advisement, academic progress review, and the development and coordination of retention efforts for new and continuing students enrolled in healthcare programs. The ideal candidate possesses exceptional customer service skills and a commitment to working in a collaborative environment. Maintains qualifications for employment as described by the Technical College System of Georgia (TCSG) Policy Manual and accreditation standards. Follows rules and regulations as described by the TCSG Policy Manual and other policies and procedures established by the institution. This position reports directly to the Dean of Nursing and Allied Health Sciences.

Responsibilities include, but are not limited to the following:

• Provides information on targeted career and educational pathways for healthcare students.
• Assists with competitive selection process.
• Works collaboratively with dean, healthcare-related program directors and program chairs to ensure consistency in program selection guidelines. Helps coordinate and plan information sessions on competitive selection process
• Conducts and analyzes on-going formative and summative evaluation data of program effectiveness, making modifications as necessary
• Other responsibilities as assigned.

Job Competencies:

• Oral and written communication skills
• Decision making and problem-solving skills
• Skill in the operation of computers and job-related software programs
• Skill in interpersonal relations and in dealing with the public.

Minimum Qualifications: The candidate MUST possess an earned associate degree in a healthcare, counseling, education or closely related field from an academic institution that is accredited by an institutional accrediting agency recognized by the United States Department of Education

• Documented three (3) years related full-time work experience in higher education environment (Prior advisement, teaching or training experience with adult learners)

NOTE: Experience may substitute for the degree on a year-for-year basis

Preferred Qualifications, in addition to minimum qualifications: Preference may be given to applicants who, in addition to meeting the minimum qualifications, provide transcripts of conferred degrees and demonstrate in the employment history possession of one or more of the following:

• Earned Bachelor’s degree in a healthcare, counseling, education or closely related field from an academic institution that is accredited by an institutional accrediting agency recognized by the United States Department of Education

Physical Demands: Work is typically performed in an office or classroom with intermittent sitting or walking in various settings. Must frequently lift and carry lightweight objects. Full range of hand and finger motion may be required for data entry purposes.

Salary/Benefits: Theannual grosssalary for this position is $45,000 and is commensurate with the candidate’s education and work experience. This is a full-time position scheduled to work 40 hours per week over a 12‑month period within the calendar year. Benefits include paid state holidays, annual and sick leave, and the State of Georgia Flexible Benefits package.

Application Deadline: The position will remain open until filled.All applications packets MUST be completed via the Online Job Center at https://www.easyhrweb.com/JC_Albany/JobListings/JobListings.aspx. As a part of the application process, interested candidates will be required to upload other documents including a resume, cover letter and unofficial transcripts (see job center listing for more details). This posting will be removed from the Online Job Center once the position has been filled. For more information regarding this position or application instructions, please contact the Human Resources Office at 229.430.1702. All positions require a pre-employment criminal background investigation, education, and employer/professional reference checks. Some positions may additionally require a motor vehicle record search, credit history check, fingerprinting, and/or drug screen. All male applicants between the ages of 18 and 26 years of age must present proof of Selective Service Registration. Copies of all transcripts should be submitted at the time of application. Official transcripts are required upon employment. Albany Technical College is an equal opportunity employer and does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, genetic information, disabled veteran, veteran of the Vietnam Era, or citizenship status (except those special circumstances permitted or mandated by law.

Note: Due to the volume of applications received, we are unable to personally contact each applicant.

If we are interested in scheduling an interview, a representative from our college will contact you

Title IX Coordinator:

Trenna Marshall, HR Coordinator

1704 South Slappey Blvd.

Albany, GA 31701

229.430.3619

Equal Opportunity Officer:

Lola K. Edwards-Director of Human Resources

1704 South Slappey Blvd.

Albany, GA 31701

229.430.1702

Section 504 Coordinator:

Regina Watts, Special Needs Coordinator,

1704 South Slappey Blvd.

Albany, GA 31701

229.430.2854

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Application Question(s):

• Do you possess an earned associate degree in a healthcare, counseling, education or closely related field from an academic institution that is accredited by an institutional accrediting agency recognized by the United States Department of Education? Do you have documented three (3) years related full-time work experience in higher education environment (Prior advisement, teaching or training experience with adult learners) OR have experience may substitute for the degree on a year-for-year basis?

Work Location: In person

Salary : $40,000 - $50,000