What are the responsibilities and job description for the Appointment Specialist position at Albany ENT & Allergy Services, PC?
Description
Are you a fast learner? Do you have excellent organization and customer service skills? Can you multi-task in a busy environment? If so, Albany ENT & Allergy Services is looking for you!
Responsibilities
We are currently searching for an Appointment Specialist to join our team. Aside from scheduling and rescheduling appointments over the phone, responsibilities include:
Requirements
Compensation: The compensation range for this position is $18 to $21. Actual compensation within that range will be dependent upon the individual’s skills, education, experience, and qualifications.
Albany ENT & Allergy Services is proud to have been named a Best Place to Work in the Capital Region for 2023, 2024 and 2025. Albany ENT offers a consistent schedule, a competitive salary, and a comprehensive benefits package, which includes health insurance, generous paid time off, and paid holidays.
If you are looking for a new opportunity with a practice that values its employees, believes in work/life balance, and prides itself on delivering compassionate, patient-centered care, we encourage you to APPLY TODAY!
Are you a fast learner? Do you have excellent organization and customer service skills? Can you multi-task in a busy environment? If so, Albany ENT & Allergy Services is looking for you!
Responsibilities
We are currently searching for an Appointment Specialist to join our team. Aside from scheduling and rescheduling appointments over the phone, responsibilities include:
- Maintain communication between physicians and patients, as well as monitoring and distributing provider schedules as required
- Register new patients, verify insurance eligibility, and ensure patients provide pre-visit documentation and referrals
- Work with referring providers to ensure appropriate care plans
- Answering and triaging calls, record keeping, and filing
- Update and maintain accurate electronic medical records prior to patient visit
Requirements
- High School Diploma or equivalent, 1-3 years of experience in a medical environment, or an equivalent combination of education and experience is required
- Proficient computer skills including ability to master the office’s practice management software
- Consistent professional conduct, meticulous attention to detail, and critical thinking skills and appositive attitude are essential
- Excellent written and verbal communication skills required as well as interpersonal skills with patients, staff, and other healthcare professionals.
Compensation: The compensation range for this position is $18 to $21. Actual compensation within that range will be dependent upon the individual’s skills, education, experience, and qualifications.
Albany ENT & Allergy Services is proud to have been named a Best Place to Work in the Capital Region for 2023, 2024 and 2025. Albany ENT offers a consistent schedule, a competitive salary, and a comprehensive benefits package, which includes health insurance, generous paid time off, and paid holidays.
If you are looking for a new opportunity with a practice that values its employees, believes in work/life balance, and prides itself on delivering compassionate, patient-centered care, we encourage you to APPLY TODAY!
Salary : $18 - $21