What are the responsibilities and job description for the ELIGIBILITY CLERK (HELPS) position at Albany County, NY?
POSITION: Eligibility Clerk (HELPS)
DEPARTMENT: Albany County Department of Social Services
SALARY: $37,132
WORK LOCATION: 162 Washington Ave, Albany, NY 12210
BENEFITS:
Generous Paid Time-Off NYS Retirement System Work-Life Balance
Health, Dental, Vision and Hearing Tuition Reimbursement Public Service Loan Forgiveness
DESCRIPTION:
Under general supervision, an incumbent of this class, located in the Department of Social Services Reception Area, performs moderately com-
plex eligibility clerical support functions to assist programs and/or administrative staff in determining the possible eligibility of applicants for various
Federal and State funded programs. An incumbent is expected to learn applicable program regulations, policies and procedures to relieve superi-
ors of the more routine tasks and support functions associated with the eligibility process, including face-to-face contact with applicants, to provide
information about programs as well as gather information relating to cases. Work also includes using a variety of database management systems
such as the State’s Welfare Management System and other departmental databases to gather case information or information to support case
processing and management, reporting and tracking. This level is distinguished from Eligibility Examiner I in that only the Eligibility Examiner I or
higher-level eligibility staff has the authority to make eligibility determinations and redeterminations, compute and authorize clients’ budgets, and
open, close or reopen cases. Does related work as required.
MINIMUM QUALIFICATIONS:
Graduation from high school or possession of a high school equivalency diploma.
Please submit a resume with this application.
POINT OF CONTACT FOR INQUIRIES:
DSSInquiries@albanycountyny.gov
Candidates will not have to take an exam for this title. This is a Hiring Emergency Limited Placement (HELP) Program
-designated title. The HELP Program is a temporary program designed to help local government employers address cur-
rent staffing issues. Traditionally, the titles filled under the HELP Program required job candidates to compete in a com-
petitive exam to be considered for employment. For the duration of the program, this title will be classified as non-
competitive and categorized as a “HELP Program” position. At the close of the program, this position will revert to compet-
itive class status. Employees occupying positions filled through the HELP Program will be granted competitive class sta-
tus without the need to participate in a competitive exam.
Salary : $37,132