What are the responsibilities and job description for the Security Officer I - $1,000 Sign On Bonus position at Alaska Native Tribal Health Consortium (ANTHC)?
The Alaska Native Tribal Health Consortium is a non-profit Tribal health organization designed to meet the unique health needs of Alaska Native and American Indian people living in Alaska. In partnership with the more than 171,000 Alaska Native and American Indian people that we serve and the Tribal health organizations of the Alaska Tribal Health System, ANTHC provides world-class health services, which include comprehensive medical services at the Alaska Native Medical Center, wellness programs, disease research and prevention, rural provider training and rural water and sanitation systems construction.
ANTHC is the largest, most comprehensive Tribal health organization in the United States, and Alaska’s second-largest health employer with more than 3,100 employees offering an array of health services to people around the nation’s largest state.
Our vision: Alaska Native people are the healthiest people in the world.
Benefits Include
Alaska Native Tribal Health Consortium has a hiring preference for qualified Alaska Native and American Indian applicants pursuant to P.L. 93-638 Indian Self Determination Act.
Summary
Under general supervision, Security Officers are responsible for responding to facility and medical emergencies, proactive protection of persons and property against harm, loss, or disturbance resulting from disruptive behaviors on campus or during patient care, and coordination with leadership and/or law enforcement/emergency services concerning criminal acts, accidents, and investigations. Responsibilities require the ability to interpret, apply, advise and enforce organizational safety and security policies/procedures and state and/or federal laws within legally recognized guidelines.
Responsibilities
REPRESENTATIVE DUTIES
Responds to facility and medical emergencies, proactive protection of persons and property against harm, loss, or disturbance resulting from disruptive behaviors on campus or during patient care, and coordination with leadership and/or law enforcement/emergency services concerning criminal acts, accidents, and investigations.
Performs and responds to and assists with facility and medical emergencies, safety and security alarms, and calls for assistance campus wide. May deploy use of force techniques and tools at times for physical restraint of subjects.
Security Officer duties require maintaining regular, reliable, and predictable attendance to support 24/7 operational coverage, including holidays and weekends; and the ability to function effectively in dangerous and/or high stress environments during routine assistance, emergencies, investigations, patient watch, and other healthcare security functions that involve contact with the public, patients, staff, and other personnel or visitors, frequently requiring the use of effective communication through active listening and de-escalation techniques for tactful resolution or control of situations and/or complaints.
Provides customer service focused assistance by providing information and assistance while controlling access to facilities and enforces visiting procedures within scope of authority. Exhibits high standards of integrity and ethics and a neutral and businesslike demeanor.
Patrols buildings, grounds, and parking lots on foot. Monitors activity in and out of buildings, provides proactive surveillance and reporting to prevent vandalism, theft, fire, and disturbances within or around campus, protection of accident and/or crime scenes, and secures evidence to ensure proper chain of custody and transfer for law enforcement; actively engages in each security interaction with a customer service approach.
Performs patient observation to include behavioral health patients to ensure the safety of patients and staff. Carries out physician orders in administration of medical restraints. Assists healthcare professionals evaluating or treating a patient as directed by the healthcare professional. Responds to Code calls and performs medical intervention to the level of officer training as needed.
Assists patient family members as needed by providing them with direction, assisting with property and connecting them with needed services.
Records daily log entries and incident reports according to established department guidelines using appropriate grammar, spelling and punctuation.
Performs other duties as assigned.
Security Officer II
P erforms vehicle patrols of all ANTHC campus buildings, grounds and parking lots .
Trains and mentors Security Officer I employees through observation, coaching, auditing, and debrief sessions.
Proactively analyzes and identifies incident trends, repetitive incidents or situations, and unusual circumstances that might have an adverse impact on services provided to ANTHC.
Assists with incident management, to include task prioritization, staff dispatch, and escalation to ensure client's problems are handled as expeditiously as possible.
Security Officer III
Performs all duties of a Security Officer I and II.
Trains and mentors Security Officer I & II employees through observation, coaching, auditing, and debrief sessions.
Assists with development and creation of content, including training outlines, plans with clear learning objectives, instructional methods (such as individual training, group instruction, online training, lectures, demonstrations, conferences, meetings and workshops), and determines appropriate methods of evaluation.
Duties
Ability to perform the duties of a Security Sergeant in the absence of a sergeant, to ensure the continuity of the chain of command. Duties may include, but are not limited to:
Assisting Security Lieutenant with command of shift or serve in a command role during the absence of supervisory staff.
Assist and direct security officers in the performance of their duties.
Utilize officer discretion in the prioritization of duties and the assignment of officers, while simultaneously determining when to escalate issues through the necessary and established channels.
Other Information
KNOWLEDGE and SKILLS
Knowledge of Alaska Tribal Health System, ANTHC, and Alaska Native culture(s) and politics.
Knowledge of basic security concepts and procedures.
Knowledge of safety, infection, and quality control standards.
Skilled in administering first aid, cardiopulmonary resuscitation, and other emergency response
procedures.
Skill in managing multiple priorities and tasks concurrently and meeting deadlines.
Skill in establishing and maintaining cooperative working relationships with others.
Skill in operating a personal computer utilizing a variety of applications.
Ability to interpret, apply, advise and enforce organizational safety and security policies/procedures and state and/or federal laws within legally-recognized guidelines.
Ability to recognize and respond to emergencies.
Ability to solve problems on an independent basis.
Ability to accurately receive and transmit information by radio, telephone or computer system.
Ability to communicate verbally and in writing.
Ability to translate observations and information into legible, complete and accurate reports.
Ability to perform multiple tasks rapidly and accurately under a crisis condition.
Ability to establish priorities and pass on information as needed.
Ability to work in a constant state of alertness in a safe manner.
Ability to work successfully with people involved in stressful situations.
MINIMUM EDUCATION QUALIFICATION
A high school diploma or GED equivalent.
Minimum Experience Qualification
Security Officer I
Non-supervisory – One (1) year customer service experience.
Security Officer II
Non-supervisory – One (1) year experience in security or safety for healthcare, military, or any State, Local or Tribal entity.
Security Officer III
Non-supervisory – Two (2) years’ progressive experience in security or safety for healthcare, military, or any State, Local or Tribal entity.
MINIMUM CERTIFICATION QUALIFICATION
All
Must possess and maintain valid Basic Life Support certification within 30 days of hire.
Security Officer I
FEMA Incident Command System Training ICS-100 & 200 certificate of completion within 30 days of hire.
Security Officer II
Must have and be able to maintain a valid driver’s license. Must meet insurance standards and maintain insurability under ANTHC’s insurance program.
FEMA Incident Command System Training ICS-100 & 200 certificate of completion and obtain FEMA Incident Command System Training ICS-700 & 800 certificate of completion within 60 days.
Possess Basic Healthcare Security Officer Certification through International Association of Healthcare Safety and Security (IAHSS) within 60 days.
Security Officer III
Must have and be able to maintain a valid driver’s license. Must meet insurance standards and maintain insurability under ANTHC’s insurance program.
ICS-100 & 200, 700, 800 certificate of completion within 60 days of entry into position.
Possess Advanced Healthcare Security Officer Certification through International Association of Healthcare Safety and Security (IAHSS) within 60 days of entry into position.
Preferred Education And Experience Qualification
Possess an Associate's degree from an accredited college or university or a minimum of two (2) years of security, military, or law enforcement related employment experience. The two years’ experience may be a combination of post-secondary education and work experience.
Proficiency with computers, and aptitude to learn new software and systems.
Experience with security equipment and surveillance systems.
Law enforcement or healthcare security experience.
Preferred Certification Qualification
Security Officer I
ICS-100 & 200, 700, 800 Certificate of Completion
S ecurity Officer II
ICS-100 & 200, 700, 800 Certificate of Completion
Security Officer III
International Association of Healthcare Safety and Security (IAHSS) Supervisor Certification
Additional Requirements
Must be a minimum of 21 years old
Depending on the needs of the organization, some incumbents in this job class may be required to
obtain additional certifications or training in one or more specialty areas.
ANTHC is the largest, most comprehensive Tribal health organization in the United States, and Alaska’s second-largest health employer with more than 3,100 employees offering an array of health services to people around the nation’s largest state.
Our vision: Alaska Native people are the healthiest people in the world.
Benefits Include
- Generous Paid Time Off and holiday schedule with 4 weeks paid vacation per year to start and 12 paid holidays.
- More than 19 Federal healthcare plans with plans for employee, employee plus one, and employee plus family available. ANTHC covers 80% of all health insurance premiums and 100% of Short-Term Disability, Long-Term Disability, Dental, Vision, Basic Life, and AD&D.
- 401(a) retirement plan; ANTHC will contribute 3% of your annual compensation to the plan account each year, with up to an additional 5% match with a 6-year vesting schedule.
- 403(b) retirement savings plan with pre-tax and Roth options. Flexible Spending Accounts for Health Care and Dependent care are also available.
- Onsite Child Care is available in a brand new education facility.
- Onsite free gym access. Additional gym, rock climbing wall and salt-water pool available at the Alaska Pacific University for a small fee per semester. Steep discounts on outdoor equipment rentals for your Alaskan adventures!
- Tuition reductions for employees and their eligible dependents at the Alaska Pacific University.
Alaska Native Tribal Health Consortium has a hiring preference for qualified Alaska Native and American Indian applicants pursuant to P.L. 93-638 Indian Self Determination Act.
Summary
Under general supervision, Security Officers are responsible for responding to facility and medical emergencies, proactive protection of persons and property against harm, loss, or disturbance resulting from disruptive behaviors on campus or during patient care, and coordination with leadership and/or law enforcement/emergency services concerning criminal acts, accidents, and investigations. Responsibilities require the ability to interpret, apply, advise and enforce organizational safety and security policies/procedures and state and/or federal laws within legally recognized guidelines.
Responsibilities
REPRESENTATIVE DUTIES
Responds to facility and medical emergencies, proactive protection of persons and property against harm, loss, or disturbance resulting from disruptive behaviors on campus or during patient care, and coordination with leadership and/or law enforcement/emergency services concerning criminal acts, accidents, and investigations.
Performs and responds to and assists with facility and medical emergencies, safety and security alarms, and calls for assistance campus wide. May deploy use of force techniques and tools at times for physical restraint of subjects.
Security Officer duties require maintaining regular, reliable, and predictable attendance to support 24/7 operational coverage, including holidays and weekends; and the ability to function effectively in dangerous and/or high stress environments during routine assistance, emergencies, investigations, patient watch, and other healthcare security functions that involve contact with the public, patients, staff, and other personnel or visitors, frequently requiring the use of effective communication through active listening and de-escalation techniques for tactful resolution or control of situations and/or complaints.
Provides customer service focused assistance by providing information and assistance while controlling access to facilities and enforces visiting procedures within scope of authority. Exhibits high standards of integrity and ethics and a neutral and businesslike demeanor.
Patrols buildings, grounds, and parking lots on foot. Monitors activity in and out of buildings, provides proactive surveillance and reporting to prevent vandalism, theft, fire, and disturbances within or around campus, protection of accident and/or crime scenes, and secures evidence to ensure proper chain of custody and transfer for law enforcement; actively engages in each security interaction with a customer service approach.
Performs patient observation to include behavioral health patients to ensure the safety of patients and staff. Carries out physician orders in administration of medical restraints. Assists healthcare professionals evaluating or treating a patient as directed by the healthcare professional. Responds to Code calls and performs medical intervention to the level of officer training as needed.
Assists patient family members as needed by providing them with direction, assisting with property and connecting them with needed services.
Records daily log entries and incident reports according to established department guidelines using appropriate grammar, spelling and punctuation.
Performs other duties as assigned.
Security Officer II
P erforms vehicle patrols of all ANTHC campus buildings, grounds and parking lots .
Trains and mentors Security Officer I employees through observation, coaching, auditing, and debrief sessions.
Proactively analyzes and identifies incident trends, repetitive incidents or situations, and unusual circumstances that might have an adverse impact on services provided to ANTHC.
Assists with incident management, to include task prioritization, staff dispatch, and escalation to ensure client's problems are handled as expeditiously as possible.
Security Officer III
Performs all duties of a Security Officer I and II.
Trains and mentors Security Officer I & II employees through observation, coaching, auditing, and debrief sessions.
Assists with development and creation of content, including training outlines, plans with clear learning objectives, instructional methods (such as individual training, group instruction, online training, lectures, demonstrations, conferences, meetings and workshops), and determines appropriate methods of evaluation.
Duties
Ability to perform the duties of a Security Sergeant in the absence of a sergeant, to ensure the continuity of the chain of command. Duties may include, but are not limited to:
Assisting Security Lieutenant with command of shift or serve in a command role during the absence of supervisory staff.
Assist and direct security officers in the performance of their duties.
Utilize officer discretion in the prioritization of duties and the assignment of officers, while simultaneously determining when to escalate issues through the necessary and established channels.
Other Information
KNOWLEDGE and SKILLS
Knowledge of Alaska Tribal Health System, ANTHC, and Alaska Native culture(s) and politics.
Knowledge of basic security concepts and procedures.
Knowledge of safety, infection, and quality control standards.
Skilled in administering first aid, cardiopulmonary resuscitation, and other emergency response
procedures.
Skill in managing multiple priorities and tasks concurrently and meeting deadlines.
Skill in establishing and maintaining cooperative working relationships with others.
Skill in operating a personal computer utilizing a variety of applications.
Ability to interpret, apply, advise and enforce organizational safety and security policies/procedures and state and/or federal laws within legally-recognized guidelines.
Ability to recognize and respond to emergencies.
Ability to solve problems on an independent basis.
Ability to accurately receive and transmit information by radio, telephone or computer system.
Ability to communicate verbally and in writing.
Ability to translate observations and information into legible, complete and accurate reports.
Ability to perform multiple tasks rapidly and accurately under a crisis condition.
Ability to establish priorities and pass on information as needed.
Ability to work in a constant state of alertness in a safe manner.
Ability to work successfully with people involved in stressful situations.
MINIMUM EDUCATION QUALIFICATION
A high school diploma or GED equivalent.
Minimum Experience Qualification
Security Officer I
Non-supervisory – One (1) year customer service experience.
Security Officer II
Non-supervisory – One (1) year experience in security or safety for healthcare, military, or any State, Local or Tribal entity.
Security Officer III
Non-supervisory – Two (2) years’ progressive experience in security or safety for healthcare, military, or any State, Local or Tribal entity.
MINIMUM CERTIFICATION QUALIFICATION
All
Must possess and maintain valid Basic Life Support certification within 30 days of hire.
Security Officer I
FEMA Incident Command System Training ICS-100 & 200 certificate of completion within 30 days of hire.
Security Officer II
Must have and be able to maintain a valid driver’s license. Must meet insurance standards and maintain insurability under ANTHC’s insurance program.
FEMA Incident Command System Training ICS-100 & 200 certificate of completion and obtain FEMA Incident Command System Training ICS-700 & 800 certificate of completion within 60 days.
Possess Basic Healthcare Security Officer Certification through International Association of Healthcare Safety and Security (IAHSS) within 60 days.
Security Officer III
Must have and be able to maintain a valid driver’s license. Must meet insurance standards and maintain insurability under ANTHC’s insurance program.
ICS-100 & 200, 700, 800 certificate of completion within 60 days of entry into position.
Possess Advanced Healthcare Security Officer Certification through International Association of Healthcare Safety and Security (IAHSS) within 60 days of entry into position.
Preferred Education And Experience Qualification
Possess an Associate's degree from an accredited college or university or a minimum of two (2) years of security, military, or law enforcement related employment experience. The two years’ experience may be a combination of post-secondary education and work experience.
Proficiency with computers, and aptitude to learn new software and systems.
Experience with security equipment and surveillance systems.
Law enforcement or healthcare security experience.
Preferred Certification Qualification
Security Officer I
ICS-100 & 200, 700, 800 Certificate of Completion
S ecurity Officer II
ICS-100 & 200, 700, 800 Certificate of Completion
Security Officer III
International Association of Healthcare Safety and Security (IAHSS) Supervisor Certification
Additional Requirements
Must be a minimum of 21 years old
Depending on the needs of the organization, some incumbents in this job class may be required to
obtain additional certifications or training in one or more specialty areas.
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