Network Administrator

Job Summary

The Network Administrator is responsible for maintaining and supporting the company’s network infrastructure to ensure reliable performance, security, and efficiency. This role involves planning and implementing network upgrades, troubleshooting connectivity issues, managing system updates and accounts, and supporting hardware and software across the organization. The Network Administrator collaborates closely with IT team members and departmental managers, assists with phone systems and automation equipment, and provides technical expertise to improve system reliability and efficiency. This position requires strong problem-solving skills, attention to detail, and the ability to respond effectively to emergencies and critical issues.

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Alarm Detection Systems is an EEO employer.

Essential Functions And Responsibilities

• Collaborate with departmental managers to assess future network needs and plan for system enhancements or changes.
• Design and implement methods, tools, and procedures to test and deploy new LAN/WAN equipment.
• Lead network projects to add functionality, improve efficiency, and address recurring performance issues.
• Perform troubleshooting and resolve network connectivity and performance problems.
• Analyze existing network infrastructure and prepare recommendations for optimization and improvement.
• Install, configure, and support company network infrastructure, including switches, routers, firewalls, and related hardware.
• Maintain and enforce company computer and network standards as directed.
• Manage system updates, patches, and security configurations for all network systems.
• Administer and maintain network accounts, permissions, and access controls.
• Partner with the Systems Administrator on networked device maintenance and special projects.
• Assist IT Specialists on network-related initiatives and implementations.
• Support Help Desk staff by troubleshooting and resolving escalated network issues.
• Troubleshoot and maintain company phone systems, automation receivers, and related equipment.
• Troubleshoot and maintain company’s automation receivers and equipment.
• Diagnose, troubleshoot, and resolve hardware, software or other network and systems problems.
• Research emerging technologies and hardware solutions; recommend improvements and purchases.
• Provide technical support during emergency situations and critical outages.
• Work extended hours as required to meet business needs or resolve issues.
• Participate in a month long On-Call rotation.
• Responsible for onsite duties as assigned.
• Must be punctual and adhere to attendance standards.
• Adhere to all company policies and procedures.
• Other duties as assigned by management.
  
  

Education/Experience

• High School Diploma or equivalent is required.
• Minimum of 3-5 years experience as a Network Technician, Network Administrator or related field is required.
• Associates degree in Computer Science or related field is required.
• Bachelor’s degree in Networking or related field is highly preferred.
  
  

Knowledge/Skills/Abilities

• Proficient in computer networking, diagnostics, and troubleshooting.
• Proven leadership and mentoring capabilities.
• Excellent written, verbal, and listening communication skills.
• Strong reasoning, logical thinking, and mathematical abilities
• Adept at identifying, diagnosing, and resolving technical issues.
• Highly organized with strong attention to detail.
• Demonstrated critical thinking and problem-solving skills under pressure.
• Experienced in systems analysis and network infrastructure design.
• Ability to manage multiple projects simultaneously with accuracy and efficiency.
• Effective at collaborating in a team environment.
• Reliable, ethical, and discreet in handling confidential information.
• Skilled in PC, laptop, server, and peripheral hardware support.
• Knowledge of IP phones, firewalls, and network routing.
• Strong understanding of cybersecurity principles and practices.
  
  

Licenses/Certifications

• Cisco CCNA Certification is highly preferred.
• A Certification is preferred.
• Network Certification or the ability to obtain is required.
• Must be able to obtain a Permanent Employee Registration Card from the State of Illinois Department of Financial and Professional Regulation (Illinois employees only).
• Maintain a driver’s license, maintain an insurable driving record, and be capable of driving on company assignments.
  
  

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sitting
• Standing
• Walking
• Lifting
• Carrying
• Pushing
• Pulling
• Climbing
• Balancing
• Stooping
• Kneeling
• Crouching
• Crawling
• Reaching
• Handling/Grasping
• Fine Dexterity
• Feeling
• Talking
• Hearing
• Smelling
• Near Vision
• Far Vision
• Depth Perception
• Visual Accommodation
• Color Vision
• Field of Vision
  
  

Work Environment

An office environment, with minimal travel. Could be called on to work in customer locations.

The work environment characteristics described here represent those an employee encounters while performing this job's essential functions. Unless outlined in the remote work policy, this is an on-site position in Aurora, Illinois. Reasonable accommodations may enable individuals with disabilities to perform the essential functions.

Alarm Detection Systems, Inc. maintains a quiet, non-smoking office environment.

Company Benefits

Alarm Detection Systems offers a comprehensive benefits package designed to support the health, well-being, and financial future of our employees:

• Medical Insurance with multiple plan options
• Dental Insurance
• Vision Insurance
• Life Insurance
• Paid Parental Leave
• Company Laptop
• Tool Allowance Program
• Disability Coverage:
• Employer-paid Short-Term Disability
• Optional Long-Term Disability
• 401(k) Plan with tiered employer match
• Paid Time Off (PTO) starting at 3 weeks per year for employees
• Paid Holidays: 8 recognized holidays annually
• Employee & Friends/Family Discounts on security systems and monitoring services
• Pet Insurance Discount
• Employee Assistance Program (EAP)
• Tuition Reimbursement
• Company-sponsored events (friends and family welcome!)
• Continuous professional development opportunities
• A fun, positive, and high-energy work environment
  

Compensation

The starting pay range for the Network Administrator is $75,000-$90,000 per year based on knowledge, skills, education, certifications, and experience.