What are the responsibilities and job description for the Administrative Assistant position at Alarick Logistics?
As an administrative assistant, your primary responsibilities will include:
- Serving as a point of contact for customers and vendors/carriers over the phone, via email, or in person
- Ensuring office organization and that daily tasks are completed efficiently
- Organizing filing systems and updating office databases, along with basic bookkeeping
- Setting up orders and shipments in the online software, as well as tracking shipments, monitoring driver progress, and notifying customers once deliveries are complete
- Responding to questions and requests for information
- Taking on extra administrative tasks as and when required by manager
Qualifications/Skills:
- High level organizational, administrative, and clerical skills, as well as excellent communication and interpersonal skills
- Ability to communicate effectively and accurately transcribe messages and record information over the phone or in person
- Proficiency in computer programs, particularly Microsoft Word/Google Docs, Microsoft Excel/Google Sheets, and Outlook
- Ability to use scheduling software and workflow programs
- Knowledge of human resources procedures, such as keeping personal employee information confidential
- Experience working in customer-facing roles
Benefits:
- Health insurance
- Paid time off
- Retirement plan
Work Location: In person