What are the responsibilities and job description for the Customer Service Representative - State Farm Agent Team Member position at Alan Naguit - State Farm Agent?
Benefits:
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Bonus based on performance
- Competitive salary
- Flexible schedule
ABOUT OUR AGENCY:
I began my career with State Farm right out of college as a team member in 2009. After working hard, learning the business, and proving myself, I earned the opportunity to open my own agency in 2013. I became an agent because I truly believe in State Farm’s mission — to be there for people on their worst day and help them protect and pursue their dreams.
I began my career with State Farm right out of college as a team member in 2009. After working hard, learning the business, and proving myself, I earned the opportunity to open my own agency in 2013. I became an agent because I truly believe in State Farm’s mission — to be there for people on their worst day and help them protect and pursue their dreams.
Community involvement is important to me, and my team and I donate both time and resources to support local education. Inside the office, we’re committed to creating an environment where people can learn, grow, and build a profitable career. We also celebrate team achievements through a structured bonus program, recognizing the hard work and dedication that drives our success.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Alan Naguit - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Salary : $40,000 - $48,000