What are the responsibilities and job description for the Dental Insurance & Patient Financial Coordinator position at Alamont Dental Associates P.C.?
We are a busy dental practice seeking a friendly, dependable, and detail-oriented team member to join our team. The ideal candidate will have a strong understanding of dental insurance pre-determinations, the ability to accurately calculate estimated patient financial responsibility, and confidence in discussing and collecting patient payments.
We are looking for someone who thrives in a fast-paced environment, can manage multiple priorities, and maintains a positive, professional attitude while providing excellent patient service.
Responsibilities
- Submit dental treatment plans to insurance companies for pre-determination of benefits.
- Review and interpret insurance pre-determination responses.
- Calculate estimated patient portions based on insurance responses, deductibles, annual maximums, coinsurance, and treatment fees.
- Clearly explain estimated out-of-pocket costs to patients before treatment.
- Discuss financial arrangements and answer questions regarding treatment costs.
- Collect patient payments and outstanding balances.
- Process patient payments and maintain accurate patient financial records.
- Work closely with the clinical team to help patients understand their financial responsibilities before treatment.
- Manage a steady workload while maintaining accuracy, efficiency, and attention to detail.
- Provide friendly, professional customer service in a busy office environment.
- Maintain patient confidentiality and handle sensitive financial conversations with discretion.
Qualifications
- Previous dental office experience required or strongly preferred.
- Working knowledge of dental insurance, pre-determinations, and treatment estimates.
- Ability to accurately calculate estimated patient financial responsibility.
- Experience collecting patient payments and discussing financial arrangements.
- Strong math, communication, and organizational skills.
- Ability to multitask, prioritize responsibilities, and meet deadlines in a fast-paced environment.
- Excellent attention to detail and problem-solving skills.
- Professional, confident, and comfortable discussing financial matters with patients.
- Dependable, team-oriented, and able to remain calm and courteous during busy periods.
The Ideal Candidate
The right candidate will be organized, efficient, and confident in the financial side of dental care. They will understand how to interpret insurance pre-determinations, determine estimated patient costs, and collect payments while keeping up with the demands of a busy dental practice.
We are looking for someone who takes initiative, communicates well, works accurately under pressure, and understands the importance of helping patients feel informed and comfortable with their financial responsibilities.
If you have dental office experience, understand dental insurance pre-determinations, and enjoy working in a fast-paced, patient-focused environment, we would love to hear from you!
Pay: $17.00 - $18.00 per hour
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $17 - $18