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Academic Program Specialist

Alamo Colleges District
New, TX Full Time
POSTED ON 12/26/2025
AVAILABLE BEFORE 2/16/2026

JOB TITLE: Academic Program Specialist FLSA: Exempt GRADE: S11

JOB CODE: 32890 MINIMUM ANNUAL SALARY: $49,025,60

JOB SUMMARY: Responsible for developing and implementing training, and providing orientation and support to students and instructors.

ESSENTIAL JOB FUNCTIONS:

  • Develops and implements training, and provides orientation and assistance to students. Answers questions, troubleshoots, and resolves issues. Collaborates with external organizations to provide support services.
  • Provides support and training for instructors. Develops instructional tutorials, materials, training courses and presentations for students, faculty, and staff; creates support materials. Coordinates facility scheduling.
  • May provide technical support. May recommend additional technology resources. May act as internet webmaster and work with departments and instructors to develop internet content.
  • Collects and manages data related to program. Maintains records according to accreditation criteria; suggests additional training and program development for faculty, staff, and students based on data findings and trends.
  • Markets program by creating and distributing promotional materials and participating in promotional activities.
  • Performs other duties as assigned.

MINIMUM EDUCATION AND EXPERIENCE:

  • Bachelor’s degree or combination of experience, education and training that equates to the required degree.
  • One year of related experience.

PREFERRED EDUCATION AND EXPERIENCE:

  • Master's degree or equivalent.
  • Two or more years of related experience.

LICENSES AND CERTIFICATIONS: Licenses or certifications may be required depending on area of assignment.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Technical ability related to program.
  • Skill in utilizing a personal computer and associated software programs.
  • Excellent customer service skills.
  • Sound judgment and decision-making skills. * Strong organizational skills.
  • Ability to learn Alamo Colleges District’s services, policies and procedures.
  • Ability to communicate clearly and effectively both verbally and in writing.
  • Ability to establish and maintain effective working relationships with staff, faculty and the public.
  • Ability to meet deadlines; work independently, exhibit tact/understanding; and work well with others.

SUPERVISION EXERCISED: May supervise assigned staff.

PHYSICAL REQUIREMENTS: Work is performed in an office environment with no exposure to hazardous or unpleasant conditions. Physical demands are usually limited to sitting or standing in one location much of the time. Some stooping, lifting or carrying lightweight objects may be required.

SECURITY SENSITIVE: Specific job requirements or physical location of some positions allocated to this classification may render the position security sensitive, and thereby subject to the provisions of section 51.215 Texas Education Code.

Reviewed 5/18/16

This job description is intended to describe the general nature and level of work performed by employees assigned to this classification. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Management retains the right to add or change the duties of the position at any time.

Job Type: Full-time

Pay: From $49,025.60 per year

Work Location: In person

Salary : $49,026 - $4,902,560

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