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Linkage Navigator

Alamo Area Resource Center Inc
San Antonio, TX Full Time
POSTED ON 11/19/2025 CLOSED ON 1/8/2026

What are the responsibilities and job description for the Linkage Navigator position at Alamo Area Resource Center Inc?

Job Summary:  

The Linkage Navigator is responsible for connecting individuals at risk of HIV/STI/HCV with prevention services and resources. This role involves providing education, support, and linkage to care, ensuring that clients receive timely and appropriate services to reduce their risk of acquiring infection.

Duties & Responsibilities:

Client Engagement:

  • Conduct outreach to identify and engage individuals at high risk for HIV/STI/HCV
  • Conduct risk assessments and develop personalized prevention plans for clients
  • Establish rapport and build trusting relationships with clients
  • Follow up with clients to ensure they are connected to and retained in care

  Education & Counseling:

  • Provide education on prevention methods, including PrEP (pre-exposure prophylaxis), PEP (post-exposure prophylaxis), and safer sex practices
  • Address patient concerns and misconceptions, offering emotional support throughout the process
  • Stay updated on the latest HIV prevention strategies and resources

  Navigation & Coordination:

  • Assist clients in navigating the healthcare system to access testing, prevention, and treatment services
  • Develop and maintain relationships with healthcare providers, community organizations, and other stakeholders to facilitate referrals and service coordination

  Data Management:

  • Maintain accurate and confidential records of client interactions and services provided
  • Compile and analyze data related to HIV/STI & HCV testing, diagnosis, and treatment outcomes


Qualifications & Skills:

  • Knowledge of HIV/STI/HCV transmission, prevention strategies, and treatment.
  • Strong communication and interpersonal skills with the ability to deliver critical program information at the clients’ level.
  • Ability to work with diverse populations.
  • Analytical skills to assess and resolve complex socio-economic issues effectively. 
  • Proficiency in Microsoft Office and data management software.

Education, Licensure & Experience:

  • Bachelor’s degree in Public Health, Social Work, or a related field (or related experience).
  • 1 years of experience in HIV and/or STI prevention.
  • Experience in navigating healthcare systems.
  • Experience in HIV prevention, health education, or case management.

Work Schedule:

  • Regular schedule Monday to Friday 8AM - 4:30PM 
  • Ability to work flexible hours, including evenings and weekends, as needed.

 Work Location:

  •  All Agency locations, In person.
  •  Travel within the community to various outreach sites.

Benefits:

  • Employer matching 401(k) retirement plan
  • Affordable health insurance
  • Dental and vision insurance
  • Disability insurance
  • Life insurance & AD&D
  • Employee assistance program
  • Paid time off and holidays

Requirements:

  • Must maintain a valid driver’s license and current automobile insurance coverage, be able to travel as needed, and be able to meet on a consistent basis the driving record requirements of the Company’s auto insurance carrier if you drive company owned vehicle or your personal vehicle during company business.

                                                                                                      Work Environment and Physical Demands:

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job in a traditional indoor office, the team member is exposed to a medical office environment having direct/indirect contact with patients and clients. Team members are also exposed to a social service work environment. Some job duties may include travel and outdoor environment. Physical demands refer to the level and duration of physical exertion generally required to perform tasks in support of job functions, for example - sitting, keyboarding, walking, lifting, carrying, reaching, pushing, pulling, bending, stooping, twisting, turning, climbing step stools, and standing for periods of time. Must be able to lift and maneuver a minimum of 15 pounds using proper safe lifting techniques.

Salary : $39,520 - $43,680

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