Employee Wellness Program Manager

THE DEPARTMENT

Department Mission: Deliver high quality and timely human resource services in partnership with County agencies, departments and special districts to enable our customers to reach their organizational goals.

Vision: To be the employer of choice and a great place to work.

Values: In a spirit of partnership, HRS strives for: Excellence in everything we do. Responsiveness to our customers and their needs. Fairness in our policies and practices. Innovation in developing and implementing new programs. Diversity in recognizing everyone’s unique contribution. Development of every employee’s full potential. Anticipate and meet the changing needs of employees and candidates to ensure the recruitment and retention of a talented and committed workforce. Support the County’s organizational culture that values customer service, performance excellence, diversity, and fiscal stewardship. Redesign and transform the recruitment function for improved customer service and satisfaction. Champion workforce planning and development to ensure that employees have every opportunity to assume leadership positions as baby boomers retire. Improve the efficiency and effectiveness of services through the increased use of technology.

For information about the Human Resources Service Employee Benefits Center, visit their website at: Employee Benefits Center.

THE POSITION

Under minimal supervision, designs, implements, assesses, and analyzes preventative workplace wellness activities, campaigns, events, and programs for the County of Alameda (County) employees; and to perform related duties as required.

DISTINGUISHING FEATURES

This is a single position classification located in the Human Resource Services (HRS) Department in support of the County’s benefit programs. This position reports to the HRS Division Manager assigned oversight of the Employee Benefits Center (EBC). The employee in this position is responsible for engaging in a variety of technical and analytical work involved in administering complex benefit programs and/or manage the County’s Wellness Program. The Employee Wellness Program Manager is responsible for supervising the day-to-day operations of the County’s Wellness Program and is distinguished from the higher-level classification of HRS Division Manager in that the latter has the complete oversight of the EBC.

THE IDEAL CANDIDATE:

In addition to meeting the minimum qualifications below, the ideal candidate will possess the following critical attributes:

• Demonstrates knowledge of current industry standards and trend in worksite wellness.
• Possesses knowledge of health and wellness, medical terminology, effective management and personnel supervision, and working with wellness plans and programs.
• Demonstrates enthusiasm and ability to effectively develop, manage, coordinate, and evaluate wellness programs.
• Communicates clearly both written and oral formats, preparing accurate reports, policies, and correspondence while effectively presenting information to leadership, staff, and community partners.
• Exercises political astuteness and interpersonal sensitivity in navigating complex organizational and community environments, promoting collaboration, and maintaining productive relationships with internal and external stakeholders.
• Incorporates ethical and culturally responsive practices into all aspects of program management, ensuring inclusive, equitable, and respectful service delivery.
• Demonstrates flexibility, sound judgment, and composure under pressure, managing multiple and shifting priorities while maintaining focus on long-term strategic goals.
• Utilizes analytical and problem-solving skills to identify and implement innovative, solutions to support programs that encourage maintaining and improving health.
• Commits to advancing County-wide goals of equity, accountability, through alignment with the County and HRS Department mission and goals.

MINIMUM QUALIFICATIONS

Education:

Possession of a bachelor’s degree from an accredited college or university in business or public administration, health science, health education, or a closely related field.

AND

Experience:

The equivalent of three (3) years of full-time experience managing an employee wellness or preventative health education program.

Substitution:

Additional years of experience may be substituted for the required years of education on a year-for-year basis.

KNOWLEDGE AND SKILLS

The most suitably qualified candidates will possess the following competencies:

Knowledge of:

• Principles of effective management and personnel supervision.
• Principles, practices, and methods used to manage health and wellness programs.
• Health and medical terminology.
• Functions and interrelationships of various health, medical fitness care services, facilities, and strategies.
• Management of a comprehensive Employee Wellness Program.
• RFPs preparation, contract development, and negotiations.
• Principles and procedures of program development, coordination, implementation and evaluation.

Ability to:

• Stay current with industry standards and trends in worksite wellness.
• Implement decisions or recommendations.
• Interact successfully with personnel at all levels.
• Draft technical reports.
• Communicate effectively with individuals and groups.
• Understand, interpret, and apply pertinent provisions of laws and regulations applicable to assigned benefit and/or wellness programs.
• Set priorities.
• Meet deadlines.
• Use word processing and spreadsheet programs.
• Collect, interpret, and evaluate benefit and/or wellness data.
• Use principles of inductive and deductive reasoning to validate conclusions.
• Define and select alternatives.