Information Systems Manager (Temporary)

PLEASE READ THIS JOB ANNOUCEMENT IN ITS ENTIRETY.

*** Local BayArea Candidates Only ***

*** Alameda County Health - Information Systems does not provide sponsorship for employment visa status (e.g. H-1B). ***

*This position is recruited through Temporary Assignment Pool (TAP) employment. TAP Program maintains an exceptional pool of qualified and diverse candidates that provide immediate staffing support to County agencies/departments. TAP work assignments vary in duration, from 1-day up to 18-months. Many TAP employees find that the County is a great place to work and ultimately seek permanent employment through the County’s regular competitive selection process.

ALAMEDA COUNTY HEALTH

Alameda County Health (AC Health) is the local government agency that promotes and protects the health and well-being of all who live, work, learn, and play in Alameda County. We coordinate services and cultivate partnerships with community organizations and providers to help ensure access, organize, and deliver health care and services to people with Medi-Cal and without insurance, support resilient communities, and improve health for all. We focus on health equity by developing programs and systemic solutions that reduce disparities for the people and communities we serve.

AC Health’s departments and programs focus on services and support that provide care for the whole person.

• The Behavioral Health Department provides mental health and substance use services for people with Medi-Cal and without insurance and supports people along their path to wellness, recovery, and resilience.
• The Environmental Health Department works to keep our air, water, and food safe; it regulates, protects, and promotes the health of everyone in Alameda County by enforcing environmental health codes to reduce exposure to toxins and diseases.
• The Public Health Department focuses on community and population-level Health, preventing and addressing root causes of health inequity across a range of communicable and chronic diseases.
• AC Health also provides services through Housing and Homelessness Services, Emergency Medical Services Agency, HealthPAC, and Healthy Schools and Communities.

THE POSITION

Under direction of Agency or Department executive management, to supervise, plan, and coordinate the work of technical and professional information systems staff involved in developing, evaluating, and implementing the most complex and varied management information, financial, and specialized information systems for the purpose of improving operations; to lead, coordinate, and participate in organizational or management analysis; and to do related work as required.

Positions allocated to this class are responsible for supervising and coordinating the acquisition, implementation and maintenance of a department’s information system capabilities. In contrast with incumbents of the Information Systems Analyst classification, the Information Systems Manager has responsibility for supervising information systems staff, at least one of which is at a professional level (Information Systems Specialist or above) whereas Information Systems Analysts has responsibility for coordinating information system needs with limited staff assistance and in a more limited scope.

THE IDEAL CANDIDATES

This position performs and/or participates in a variety of moderate to complex research, studies, data analysis, metrics reporting, facilitation and training and assessment related to department performance and strategic planning; design, develop, appraise, and conduct orientation for existing and prospective new programs and service offerings (internal and contracted) and execute various other administrative assignments of varying complexity as assigned.

ESSENTIAL DUTIES

The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Everyone in the classification does not necessarily perform all duties listed.

1. Supervises and coordinates the development and implementation of system solutions, applications and programs. Serves as liaison with Information Technology Department staff in developing and implementing systems/applications by providing input/output requirements, department standards, etc.; develops or revises existing programs for user application; develops specifications for obtaining software for departmental applications.

2. Develop systems analysis methods and conduct systems analysis appropriate to the department's specific needs. Analyzes workflow and/or organizational structure and recommends improvements to systems or structures to increase productivity or efficiency.

3. Defines the scope of information system problems and goals and identifies data collection processes and procedures.

4. Identifies potential solutions to information system problems and determines system feasibility, equipment requirements, personnel requirements, cost/benefits effectiveness, time requirements, and makes a recommendation on which solutions should be used.

5. Plans and coordinates system testing to assure that related systems meet user's needs and are fully compatible in terms of program/system implementation and maintenance.

6. Coordinates and provides training of department personnel in the use of legacy applications software and legacy applications.

7. Meets with all providers and software vendors to evaluate new software products leveraging AI technology.

8. Supervises subordinate technical and professional staff involved in the development and support of applications.

9. Oversees and coordinates the information systems section of the department, including working with vendors, processing and submitting funding for projects as well as creating required Board of Supervisors letters, legacy application support, troubleshooting application malfunctions, creating and updating documentation manuals.

10. Directs and participates in long-term audits of legacy and new applications and programs; analyzes performance of these systems; identifies and implements changes to existing systems in order to bring them up to maximum efficiency.

11. Develop complex programs and applications for information systems.

MINIMUM QUALIFICATIONS

Experience:

• The equivalent of four years of full-time paid experience in Information Systems performing duties such as system analysis, application development, system evaluation, selection and implementation, or network administration.
• At least one year of experience must include direct supervision of other professional and technical information systems staff.
• Preferred: 5 – 10 years of full-time paid experience in managing technical staff and implementing large complex projects and solutions.

Education:

• Possession of a Bachelor’s degree from an accredited four-year college or university (120 semester units or 180 quarter units) with a major in MIS, Computer Science, Computer Engineering or a closely related field may be substituted for two years of the required experience.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

KNOWLEDGE AND SKILLS

NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Essential Duties" section of this specification.

Knowledge of:

• Principles and techniques of supervision and personnel and project management.
• Systems and procedures analysis and methodologies.
• Process or business-oriented software platforms.
• Information system concepts and advanced artificial intelligence technology and terminology.
• Data organization, access methods and networking in all programs.
• Modern office principles, practices and standards.
• Certain positions may require knowledge of specialized operating system software and/or applications software.

Ability to:

• Exercise management and supervisory control.
• Analyze major information system problems, identify alternative solutions, and make recommendations and decisions using sound judgment.
• Provide leadership and coordinate individuals, projects and functions effectively.
• Plan and organize assigned work activities.
• Analyze budgets and develop work schedules, work plans, and cost controls.
• Adapt to change and work effectively even in times of stress.
• Communicate orally and in writing.
• Demonstrate interpersonal sensitivity.
• Interface with users at all levels of the organization.

BENEFITS ELIGIBILITY

TAP employees may be eligible for medical, dental, and the Share the Savings program benefits after working 7-consecutive pay periods.

To learn more about benefits eligibility, please visit: https://hrs.alamedacountyca.gov/learn-more-about-tap-employment/

HOW TO APPLY

• Alameda County Job Application is required in order to be considered for this recruitment.
• The application template is available online at: https://www.jobapscloud.com/Alameda/sup/bulpreview.asp?R1=00&R2=AF000&R3=01
• NEW USERS can click on “Fill out an application” to fill out an application template. Once the application is completed, please click on the “Review” tab to “Print/Save My Application”. A PDF version or digital scan of the application must be submitted to the email address below.
• Please email the County Application and Resume to: ACH_IS_HR@acgov.org
• To learn more about Alameda County Health visit us here: Health.AlamedaCountyCA.gov

Job Types: Full-time, Temporary

Pay: $133,848.00 - $170,830.40 per year

Benefits:

• Dental insurance
• Health insurance

Experience:

• information systems: 4 years (Required)
• direct supervision of other professional & technical staff: 1 year (Required)
• implementing large complex IS projects and solutions: 5 years (Preferred)

Ability to Commute:

• San Leandro, CA 94577 (Required)

Work Location: In person

Salary : $133,848 - $170,830