Salesforce & HubSpot Operations Specialist

At Alamar, we are passionate about enabling our customers to make scientific discoveries that translate into clinical outcomes and benefit patients. Our team is growing quickly as we develop innovative approaches to measure critical protein biomarkers from liquid samples that can enable the earliest possible detection of disease. We believe the next frontier in biology is enabled by measuring proteins at higher sensitivity in highly multiplexed assays at the push of a button, which is something only Alamar can do. As we build our team, we seek collaborative, driven, intellectually curious people committed to solving complex challenges. Our culture rewards accountability and cross functional teamwork because we believe this enables the kind of breakthrough thinking that will accelerate our mission.

Alamar Biosciences is seeking a Salesforce & HubSpot Operations Specialist to support the day-to-day operational excellence of our commercial technology stack. This role will be responsible for administering and optimizing both Salesforce and HubSpot, managing commercial master data, ensuring system integrity, and supporting users across Sales, Marketing, and Service. The ideal candidate is organized, detail-oriented, and eager to learn how commercial systems and processes come together to support a high-growth, life sciences organization.

Key Responsibilities

Salesforce Administration & Support

• Support day-to-day SFDC administration including user setup, permission sets, roles, profiles, and basic configurations
• Maintain and update page layouts, fields, validation rules, assignment rules, workflows, and flow automations
• Handle user requests, break-fix issues, troubleshooting, and small enhancements
• Support reporting needs across Sales, Marketing, and Service
• Ensure data hygiene across Accounts, Contacts, Leads, Opportunities, Territories, and custom objects
  
  

HubSpot Administration & Operations

• Maintain marketing-to-sales integration processes from HubSpot to SFDC
• Maintain workflows, email sequences, lead scoring, and assignment rules
• Support Marketing and Inside Sales with execution of email automation and nurture workflows
• Monitor and maintain inbound lead flow and quality control processes
  
  

Systems Integration & Data Flow Management

• Maintain key HubSpot integration requirements including field mapping, sync rules, error handling and data reconciliation
• Work cross-functionally to ensure clean, consistent master data across both systems
• Maintain documentation of data flow logic, sync behaviors and exception handling
  
  

Data Quality, Reporting & Insights

• Conduct routine audits, de-duplication, enrichment, and data cleanup
• Provide baseline reporting and insights for lead conversion rates and campaign performance
• Partner with Business Intelligence to align upstream datasets with Power BI dashboards and data lake ingestion
  
  

Required Qualifications

• Bachelor’s degree in Business, Information Systems, Marketing, Analytics, or related field
• 1–5 years of experience in Salesforce, HubSpot, Marketing Ops, Sales Ops, or Commercial Operations
• Strong understanding of CRM concepts, lead routing, lifecycle stages, and funnel metrics
• Hands-on experience with Salesforce administration and/or HubSpot CRM/Marketing Hub
• Analytical mindset with strong attention to detail and problem-solving abilities
• Comfort working in a fast-paced environment with cross-functional stakeholders
• Strong communication skills and customer-service orientation
  
  

Preferred Qualifications

• Salesforce Administrator (ADM-201) certification
• HubSpot Marketing Software or HubSpot CRM certification
• Experience supporting Commercial teams
• Familiarity with commercial data structures (account hierarchy, lead sources, funnel stages, etc.)
  
  

The base salary range for this full-time position is $110,000 - $125,000 bonus equity benefits. Our salary ranges are determined by work location, job-related skills, experience, and relevant education or training. The ranges displayed on each job posting reflect the minimum and maximum target for new hire salaries but are subject to change if the leveling of the role is adjusted. Your recruiter can share more about the specific salary range during the hiring process.