Demo

Patient Coordinator

ALAMANCE EAR NOSE & THROAT LLP
Burlington, NC Full Time
POSTED ON 11/4/2025 CLOSED ON 12/21/2025

What are the responsibilities and job description for the Patient Coordinator position at ALAMANCE EAR NOSE & THROAT LLP?

Patient Coordinator - Full Time
Ear, Nose, and Throat specialty practice looking for a motivated patient services coordinator looking to form part of great team.
Job responsibilities:

  • Phone operator that answers phone in English
  • Check in patients
  • Check out patients
  • Schedule appointments
  • Process referrals
  • Process medical records requests
  • Scan documents
  • Scan charts into electronic records
  • Fax documents
  • Process appointment cancelations
  • Verify health insurance
  • Provide patient’s customer service
  • Email patients
  • Other duties as assigned or needed
  • Working at both our Burlington and Mebane locations as needed.

Schedule: Monday - Friday 8am - 5pm

Job Type: Full-time

Preferred Qualifications:
Education: Associates Degree or higher
Computer skills: EPIC, Proficient Health, AdvancedMD, EMA (Modernizing Medicine), NC TRACKS, Microsoft Office, Windows 10, iOS, Adobe PDF, & at least 40 words per minute typing speed.
Customer service: 3 years of experience
Patient coordinator: 2 years of experience

Interested candidates should submit a resume.
ALAMANCE EAR NOSE & THROAT LLP provided the following inclusive hiring information:
We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Type: Full-time

Pay: $14.00 - $16.50 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Work Location: In person

Salary : $14 - $17

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