Administrative Officer I

The Administrative Officer I provides administrative and customer service support for the Alamance County Landfill. This position is responsible for serving as the primary point of contact for customers, completing daily financial and office administrative tasks, and supporting landfill management operations. Work involves processing transactions, preparing financial reports, handling telephone and in-person inquiries, and maintaining accurate office records. The position requires strong organizational skills, attention to detail, and the ability to work effectively with the public and internal staff.

• Serve as the primary customer-facing representative for the landfill office, assisting visitors, vendors, and commercial haulers.
• Route incoming calls on the main landfill office line, providing accurate information and excellent customer service.
• Prepare and process daily bank deposits in accordance with county financial procedures.
• Generate and issue invoices to customers; coordinate billing activities including purchase order requestion, vendor invoices for payment and maintain accurate account records.
• Produce financial and operational reports using county finance and landfill software systems.
• Maintain, organize, and update physical and electronic office files; ensure compliance with county record-keeping policies.
• Provide administrative support to the Solid Waste Director as requested, including scheduling, document preparation, communications, and data entry.
• Assist with coordination of landfill operational information between staff, contractors, and customers.
• Perform other related duties as assigned to support efficient landfill operations.

• High school diploma or equivalent required; additional coursework in office administration, accounting, or related fields preferred.
• Two years of administrative, clerical, or customer service experience, ideally in a government or financial environment.
• Valid driver’s license required.

• Strong customer service and communication skills, both in-person and by phone.
• Ability to prepare accurate financial documents, deposits, and reports.
• Proficiency with office software, including county financial systems, spreadsheets, and email.
• Ability to prioritize tasks, manage time effectively, and maintain confidentiality.
• Knowledge of basic accounting principles preferred.
• Ability to work independently and as part of a team in a dynamic operational environment.

Salary : $53,446 - $66,807