What are the responsibilities and job description for the Senior Service Instructional Technology Technician - ACSD - Apply 5/4/2026 position at Alabaster City Schools?
ALABASTER CITY SCHOOLS
JOB DESCRIPTION
Multiple Positions
JOB TITLE: Senior Service Information Technology (IT) Technician
REPORTS TO: Assistant Superintendent of Technology
MINIMUM QUALIFICATIONS:
- Five (5) years of computer support, troubleshooting or related experience preferred.
- Possess and maintain a valid driver’s license.
- Communicate effectively through written and oral communication skills.
- Ability to lift up to 50 pounds; agility and dexterity needed to climb, stoop, bend, lift/move equipment (computers and/or peripherals, etc.) when necessary and to perform technical equipment inspections and/or repairs, including the inspection of cabling in floors and ceilings.
- Ability and willingness to work after hours, weekends, or holidays when necessary.
- Ability to be punctual and maintain regular attendance.
- Such alternatives to the above qualifications as the Board may find appropriate and acceptable.
PERFORMANCE RESPONSIBILITIES AND ESSENTIAL FUNCTIONS:
- Be proficient in working with the following operating systems: Windows, Mac OS, iOS, Chrome, and Android.
- Be proficient in supporting network administration duties such as troubleshooting, securing the network, maintaining users, etc.
- Be competent in the use of software applications such as word processing, databases, and spreadsheets.
- Perform maintenance on computers and computer systems.
- Provide users with efficient, effective, courteous and timely technical support.
- Demonstrate skill in problem-solving.
- Assist in researching and selecting appropriate technology resources (including but not limited to computers, hardware, software, audio/visual equipment, etc.).
- Work with school and district technology team to identify and implement plans for technology upgrades and deployments.
- Replace, repair, and install parts of computer hardware, including performing diagnostic tests and troubleshooting to determine if problems are hardware or software problems.
- Diagnose technology issues to determine if problems are hardware or software.
- Display appropriate workplace appearance and conduct.
- Manage time and tasks independently and efficiently.
- Maintain a positive and helpful disposition in working with others.
- Be prompt, punctual, and dependable.
- Keep abreast of current and emerging technologies through continuing education and professional learning.
- Perform other work-related duties as assigned by the Chief Technology Officer.
- Participate successfully in training programs, professional development, or other learning to increase skill and proficiency related to job performance and leadership.
- Follow directions and ask for assistance or clarification when needed.
- Adheres to school system rules, administrative procedures, local Board policies, and state, federal, and local laws.
TERM OF EMPLOYMENT: 12-Months / 240 days per year
EVALUATION: Performance will be evaluated in accordance with the support personnel evaluation system and Board policy.
SALARY RANGE: Appropriate placement on current salary schedule.
Salary : $4 - $5