Oral Surgery Dental Patient Coordinator

Job Overview
We are seeking a dynamic and compassionate Oral Surgery Dental Patient Coordinator to join our dedicated team. In this vital role, you will serve as the primary point of contact for patients, ensuring a smooth and welcoming experience from initial consultation through post-operative care. Your energetic approach and attention to detail will help coordinate appointments, verify insurance coverage, and manage medical records efficiently. This position offers an exciting opportunity to work in a fast-paced dental environment where exceptional patient service and administrative excellence are paramount. The ideal candidate will possess strong communication skills, proficiency with electronic health record (EHR) systems, and a passion for delivering outstanding care coordination.

Duties

• Greet patients warmly upon arrival, ensuring a positive first impression and providing excellent front desk service
• Schedule and confirm appointments using dental practice management software such as Eaglesoft or Dentrix
• Familiar with insurances
• Collect payments and perform medical billing tasks, including CPT coding, ICD-10 coding, and documentation review for accuracy
• Maintain accurate and up-to-date patient records within EMR systems while adhering to HIPAA regulations
• Assist with intake procedures by gathering medical histories, updating care plans, and explaining pre- and post-operative instructions
• Coordinate with clinical staff to ensure all necessary documentation is complete for procedures and follow-up care
• Manage multi-line phone systems with professionalism, demonstrating excellent phone etiquette and efficient scheduling skills
• Support office management tasks such as filing medical records, insurance verification, and maintaining clinic supplies

Qualifications

• Proven experience in a dental or medical office environment with strong knowledge of dental terminology and medical administrative support
• Knowledge of HIPAA regulations, CPT coding, ICD-9/ICD-10 coding standards, and Medicare guidelines
• Excellent computer skills including proficiency in Microsoft Office Suite (Word, Excel) and typing accuracy (10-key typing)
• Strong organizational skills with the ability to review documentation thoroughly and manage multiple priorities efficiently
• Exceptional customer service skills paired with professional phone etiquette in handling patient inquiries
• Bilingual abilities are highly desirable to serve diverse patient populations effectively
• Dental clinic or office management experience is preferred; clinic experience in oral surgery is a plus
• Ability to work well under pressure in a fast-paced environment while maintaining attention to detail

Join our team as an Oral Surgery Dental Patient Coordinator if you’re passionate about providing top-tier patient care while supporting the smooth operation of our dental practice. We value energetic professionals who thrive on making a difference in patients’ lives through exceptional service and administrative expertise.

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Work Location: In person

Salary : $15 - $20