Coordinator of Technology

Position Summary:

The Coordinator of Technology assists with the leadership, administration, maintenance, and security of all district technology systems and infrastructure. This position serves as the district’s primary network administrator and provides advanced technical support for network systems, cybersecurity, instructional technology, telecommunications, and digital operations. The Coordinator of Technology collaborates with district and school leaders to ensure reliable, secure, and efficient technology services that support teaching, learning, communication, and district operations.

Reports To:

Director of Technology

Classification:

Certified or Classified

FLSA Status:

Exempt

Work Term:

240 Days (Full-Time)

Full-Time Salary Range:

MCBOE Salary Schedule

Qualifications:

• Bachelor’s degree in information technology, computer science, cybersecurity, network administration, or a related field

• Minimum of three years of successful experience in network administration, technology support, or systems management

• Experience managing enterprise networks, servers, wireless systems, cybersecurity tools, and instructional technology systems

• Knowledge of Microsoft and Google administration platforms, virtualization systems, cloud technologies, and cybersecurity best practices

• Industry certifications such as Network , Security , Microsoft, Cisco, or equivalent preferred

• Valid Alabama driver’s license and acceptable driving record

• Fingerprint clearance with the Alabama State Department of Education prior to the start date

Essential Duties and Responsibilities:

• Serve as the district network administrator and oversee the operation, maintenance, and monitoring of district network infrastructure

• Manage district servers, wireless systems, internet connectivity, firewalls, switches, and network security systems

• Monitor network performance and troubleshoot connectivity, hardware, and software issues throughout the district

• Assist with the implementation and maintenance of cybersecurity protocols to protect district systems and data

• Manage user accounts, permissions, email systems, and authentication platforms

• Coordinate installation, imaging, configuration, maintenance, and repair of district technology devices and equipment

• Assist with technology planning, budgeting, procurement, inventory management, and replacement cycles

• Provide advanced technical support and troubleshooting assistance for employees and students

• Assist with administration of technology platforms, student information systems, communication systems, and district software

• Coordinate technology support for state testing, online assessments, and district digital learning initiatives

• Assist with maintaining data backups, disaster recovery procedures, and continuity of operations plans

• Monitor help desk requests and ensure timely resolution of technology issues

• Provide professional learning and technical guidance to employees regarding district technology systems and cybersecurity awareness

• Maintain accurate technology inventory records, licensing documentation, and network diagrams

• Collaborate with vendors, consultants, and service providers regarding technology projects and support services

• Ensure compliance with district technology policies, acceptable use procedures, and applicable state and federal laws

• Assist the Director of Technology with supervision of department operations and technology initiatives

• Perform other duties as assigned by the Director of Technology or district administrators

Required Skills and Competencies:

• Ability to follow both oral and written directions and instructions. Ability to communicate clearly, orally, and in writing.

• Ability to effectively present information to others and respond to stakeholders. Ability to maintain the confidentiality of student matters. Ability to effectively manage time and responsibilities. Ability to be professional in appearance, attitude, and demeanor. Ability to be punctual and comply with a precise work schedule.

• Ability to establish and maintain cooperative and effective working relationships with others. Advanced understanding and knowledge of current technology.

• Ability to utilize data management and reporting softwares. Ability to work independently and make sound decisions.

Physical Requirements:

While performing the duties of this job, the employee may be required to sit for extended periods of time. The employee must also talk, hear, stand, and walk. The employee may be required to use their hands to finger, handle, feel, and/or reach. The employee is occasionally required to stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus. The employee is required to operate a motor vehicle in the performance of duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.