Mortgage Loan Clerk

Mortgage Loan Clerk Tuscaloosa, AL Description The Mortgage Loan Clerk receives members in person and by telephone, assists members in acquiring information necessary to obtain a mortgage loan; provides general credit union information and refers the member to a Mortgage Loan Officer. Funds and disburses mortgage loan; and performs post-closing and servicing functions. - Disbursement/Funding of Mortgage Loans - Disbursement of Loan Proceeds on In-House Closed Loans - Upload of Closing documents to MortgageBot/ImageFlow and OnBase - Upload of Recorded documents to MortgageBot/ImageFlow and OnBase - Filing of Recorded Legal Documents a Main - Manage and update mortgage insurance in core system - Prepare and submit for recording: Lien Releases/Satisfactions - Answer Servicing Calls and respond to members request and resolve members questions - Answer Mortgage Ring Group (when not answered by Mortgage Loan Officer): Take a message or schedule a follow up appointment for Mortgage Loan Officer - Be available for Walk-ins members when Mortgage Loan Officer is not available: Job would be to make copies of documents and provide originals back to the member and scan documents to Loan Officer or Schedule appointment for member to return at a later time or day or do a phone interview - Receive and sort mail and route appropriately - Prepares payoff statements for Mortgage Department -Retrieves referrals from Keystone, POS site and other sources and submit referrals to Mortgage Loan Officers on a daily basis - Appropriately cross-sell other Credit Union products and services - Perform other duties as assigned Requirements - Strong verbal and written communication skills - Ability to demonstrate exceptional Member service - Strong attention to detail - Mortgage lending experience