What are the responsibilities and job description for the Phone Nurse position at Alabama Medical Group PC?
Job Summary
Alabama Medical Group is seeking a dedicated RN Triage Nurse to join our healthcare team. The Triage Nurse will be responsible for assessing patients' conditions over the phone to determine the urgency of medical needs and provide appropriate guidance. This is an in-person position not a remote position.
- Speaks directly to patients on the telephone and then directs them to the appropriate follow up for care.
- Performs evaluations of the patient situation to estimate severity of illness and/ or injury and determines urgency of seeing the patient based on assessment and familiarity with patients condition and history. Confers with physician as needed.
- Communicates physician advice/instructions to patients over the phone including giving information about abnormal labs and physician assessments, interventions, medication prescriptions and test results and documenting these in the EMR.
- Handles calls from hospitals, home health agencies, and pharmacies to facilitate care for patients.
- Collaborate with healthcare professionals to ensure quality patient care.
- other duties as assigned.
- Valid RN license with proven experience in a similar role
- Proficiency in conducting patient assessments and triaging based on urgency.
- Knowledge of primary care principles and practices.
This position is Monday-Friday 8am-5pm and is an in-office position.
If you are a compassionate nurse with excellent triage skills and a commitment to providing high-quality patient care, we encourage you to apply for this rewarding opportunity.
Alabama Medical Group is the largest independently owned multi-specialty physician clinic in Mobile Alabama. Our healthcare team takes great pride in creating an environment where patients receive quality, individualized and compassionate medical care. Our practice is comprised of 43 providers representing six specialties through a network of hospitals, outpatient settings and medical clinic offices.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- Quarterly Bonuses
- Short-term and long-term disability