What are the responsibilities and job description for the Dispatch Assistant position at Alabama Aquarium & Pond Services?
About us
We are seeking a highly organized and detail-oriented Dispatch Assistant to support daily business operations and field service coordination. Duties would include assisting our dispatch team in monitoring technician hours and service routes, assisting with internal communications, and helping ensure smooth day-to-day office operations. The ideal candidate is dependable, professional, and able to MULTI-TASK in a FAST-PACED service environment.
Key Responsibilities
- Monitor and track technician schedules, hours, time sheets, routes, and daily field activity
- Alert the Dispatcher of immediate scheduling and service concerns
- Coordinate with field technicians and management regarding scheduling updates and operational needs
- Assist with internal communications between office staff, technicians, and management with urgency
- Help ensure technicians are staying on schedule and following assigned routes efficiently
- Assist with administrative tasks including data entry, filing, and document management
- Support the office team with additional operational and administrative duties as needed
Qualifications
- Strong organizational and multitasking skills required
- Previous administrative or office experience preferred
- Strong language and math skills preferred
- Experience with scheduling or dispatch is a plus
- Ability to work independently and maintain attention to detail
- Reliable, professional, and team-oriented attitude
Work Environment
- Full-time position
- Office-based role with frequent communication with field staff
- Fast-paced service industry environment requiring strong time management and problem-solving skills
Job Type: Full-time
Pay: $19.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- Administrative Assistant: 1 year (Preferred)
Ability to Commute:
- Columbiana, AL 35051 (Required)
Ability to Relocate:
- Columbiana, AL 35051: Relocate before starting work (Required)
Work Location: In person
Salary : $19 - $24