What are the responsibilities and job description for the Hostes position at ala?
Overview
Join our vibrant team as a Host/Host, where you’ll be the welcoming face that sets the tone for an unforgettable dining experience! You’ll play a crucial role in creating a warm and inviting atmosphere for our guests, ensuring they feel valued and appreciated from the moment they walk through our doors. Your enthusiasm and attention to detail will shine as you manage reservations, greet patrons, and coordinate seating arrangements with flair.
Job Details:
- Greeting customers as they walk into the restaurant
- Helping guests with reservations and guiding them to their table
- Giving guests accurate wait time estimates and seating them in the waiting area
- Providing customers with menus and answering any initial questions they may have
- Optimizing seating at different tables to ensure even workload for wait staff
- Answering phones and scheduling reservations with large parties
Basic qualifications
- Excellent communication skills with a knack for engaging with diverse guests.
- Ability to multitask in a fast-paced environment while maintaining a positive attitude.
- Strong organizational skills to manage reservations and seating arrangements effectively.
Preferred qualifications
- Previous experience in a hospitality or customer service role is a plus.
- Familiarity with reservation systems or point-of-sale (POS) software is advantageous.
- A passion for food and dining experiences that enhances guest interactions.
About us
As part of our dedicated team, you’ll help us create memorable moments for every guest who walks through our doors. We are passionate about delivering exceptional service while cultivating an inclusive atmosphere where everyone feels welcome. Come be a part of something special!
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Work Location: In person
Salary : $20 - $25