What are the responsibilities and job description for the Construction Office Administrator position at Akxum Property Services?
Job Summary
Akxum Property Services is seeking a highly organized, dependable, and professional Construction Office Administrator I to support daily office operations and help keep projects moving smoothly. This role is ideal for someone who is strong with communication, scheduling, customer service, follow-up, and administrative coordination in a fast-paced construction environment.
The Construction Office Administrator I serves as a key point of contact between clients, project managers, and the office. This person helps manage customer intake, schedule site visits, update calendars, communicate project changes, process invoices and change orders, and keep active project information organized and current.
Responsibilities
- Answer incoming calls, emails, and customer inquiries in a professional manner
- Collect customer contact information including first name, last name, phone number, email address, and project details
- Gather clear descriptions of requested work from clients
- Schedule site visits and place appointments on the correct project manager calendar
- Notify project managers of new appointments and schedule changes
- Communicate appointment confirmations, delays, and reschedules to clients
- Maintain accurate project notes, schedules, and communication records
- Monitor active project status and update schedules as needed
- Notify project managers of delays, conflicts, or important updates
- Process invoices requested by project managers
- Prepare and process change orders
- Support daily office workflow and help ensure nothing falls through the cracks
- Use Houzz Pro and other office systems to keep project information organized and updated
- Perform any other assigned tasks as needed
Qualifications
- Experience in office administration, scheduling, customer service, project coordination, or construction administration preferred
- Strong phone, email, and written communication skills
- Excellent organizational skills and attention to detail
- Ability to manage multiple tasks and priorities at once
- Professional, dependable, and proactive work style
- Comfortable working closely with project managers, clients, and vendors
- Must be willing to cross train
- Experience with calendars, spreadsheets, invoicing, and office software
- Construction industry experience is a plus
- Experience with Houzz Pro is a plus, but not required
Schedule Options
Full-Time: Monday through Friday, 7:00 AM to 4:00 PM
Part-Time: Monday through Friday, 7:00 AM to 12:00 PM
Compensation
Starting pay: $17.00 per hour
This position includes a 90-day probation period. Employees who successfully complete the probation period and receive a positive performance review will be considered for a pay increase.
Ideal Candidate
The ideal candidate is friendly, organized, responsive, and confident handling a busy office environment. This person should be able to communicate clearly, follow up consistently, and help maintain a positive experience for both clients and team members.
Work Location
In person
How to Apply
Please submit your resume and a brief summary of your experience related to office administration, scheduling, customer communication, or construction support.
Pay: From $17.00 per hour
Benefits:
- Flexible schedule
People with a criminal record are encouraged to apply
Shift availability:
- Day Shift (Preferred)
Work Location: Hybrid remote in Huntsville, AL 35808
Salary : $17