What are the responsibilities and job description for the Workstation Engineer position at Akshaya Inc?
Job Details
Role: Workstation Engineer
Location: Irvine, CA - 5 days onsite
Contract duration: 6 months
We are looking for experienced and certified Workstation Engineer to join our team. The engineer will provide Tier 3 support for our enterprise workstation environment, with a focus on AVD (Azure Virtual Desktop), SCCM, Intune, GPO, and Azure infrastructure. The ideal candidate will possess deep technical expertise in workstation architecture, including network protocols, proxy/firewall configurations, and enterprise security standards.
Key Responsibilities
- Provide advanced (Tier 3) support for workstation-related escalations, including root cause analysis and resolution.
- Manage and optimize AVD host pools, session hosts, and VM images using tools like Azure Image Builder.
- Configure and troubleshoot FSLogix profiles, Azure AD integration, Group Policies, and MSIX app attach.
- Support SCCM and Intune for software deployment, patching, compliance, and endpoint configuration.
- Collaborate with internal teams to resolve complex issues involving proxy, firewall, VPN, and network routing.
- Lead or assist in the deployment and maintenance of workstation infrastructure in Azure.
- Maintain documentation, runbooks, and knowledge base articles for support processes.
- Participate in change management, incident response, and disaster recovery planning.
- Provide mentorship and guidance to Tier 1 and Tier 2 support teams.
Required Qualifications
- 7 years of experience in enterprise workstation engineering or IT infrastructure support.
- Proven experience with:
- Microsoft Azure and Azure Virtual Desktop (AVD)
- Microsoft Endpoint Configuration Manager (SCCM)
- Microsoft Intune and Autopilot
- Group Policy Management (GPO)
- Windows 10/11 and Windows Server environments
- Strong understanding of:
- Proxy and firewall configurations
- Network protocols (TCP/IP, DNS, DHCP, VPN)
- Azure AD and hybrid identity models
- Experience with FSLogix, MSIX app attach, and session host scaling.
- Excellent troubleshooting and documentation skills.
Preferred Certifications
- Microsoft Certified: Azure Administrator Associate (AZ-104)
- Microsoft Certified: Modern Desktop Administrator Associate (MD-100/MD-101)
- Microsoft Certified: Windows Server Hybrid Administrator Associate
- ITIL Foundation or equivalent
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.