Special Programs Coordinator

Akron Metropolitan Housing Authority

Title:            Special Programs Coordinator 

Reports to:  Resident Services Special Programs Manager

Department: Resident Services

Date:            May 2026

FLSA Code: Non Exempt

Pay Rate:  Minimum $40,000 

General Purpose: 

The Special Programs Coordinator supports multiple initiatives across education, youth development, health programming, and digital opportunity. This position plays a central role in coordinating partnerships, managing program logistics, and providing administrative support that ensures smooth operations across the Special Programs portfolio. The Coordinator works collaboratively with internal teams, community partners, and families to deliver high quality, accessible programs for AMHA residents. 

Essential Duties & Responsibilities:

The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned.

Program Coordination & Logistics 

• Coordinate scheduling for programs, meetings, events, and partner activities. 
• Manage registration processes, track attendance, and maintain accurate program records. 
• Prepare and organize program materials, supplies, refreshments, equipment, and venue needs. 
• Support coordination of staff, volunteers, and partner facilitators during events and activities. 
• Ensure programs align with school calendars, community schedules, and organizational timelines. 

Data, Reporting & Documentation 

• Collect, maintain, and prepare data for internal monitoring, partner needs, and external reporting requirements. 
• Support data-related processes, such as request management, tracking of consent forms, and accuracy checks. 
• Assist with quarterly and grant-related reporting for assigned initiatives. 
• Maintain organized documentation, digital files, and records across all program areas. 

Partnership & Community Engagement 

• Coordinate logistics and communication with community partners across education, health, youth, and digital opportunity sectors. 
• Support implementation of partner-driven programs by managing schedules, communication, and onsite needs. 
• Serve as a point of contact for resident and partner inquiries related to special programs. 
• Contribute to maintaining strong, collaborative relationships with agencies, schools, and service providers. 

Program Support Across Multiple Initiatives 

• Assist with recurring program operations such as food security services, wellness events, learning activities, digital access resources, and family engagement programming. 
• Manage inventory and participant support needs for assigned programs or lending services (e.g., equipment, materials, devices). 
• Provide on-the-ground support at events, workshops, and community activities to ensure smooth delivery and resident engagement. 

Administrative & Cross Program Support 

• Provide administrative support to the RS Manager – Special Programs, including scheduling, communication, data entry and reporting and document preparation. 
• Support budget tracking, procurement processes, and coordination of operational needs. 
• Prepare internal summaries, reports, data entry and communications to support coordination across Special Programs and Building for Tomorrow. 
• Assist with processes and activities that connect multiple program areas and ensure cohesive operations. 

Education, Experience and Certifications:

• Bachelor’s degree in Education, Masters’ preferred, Youth Development, Social Work, Human Services Community Development or related field or equivalent combination of education experience. 
• Minimum of 1-3 years of experience coordinating youth‐oriented educational or enrichment -programs (ages 6–17), ideally in a low-income, under-resourced, or affordable-housing context. 
• Demonstrated experience with program design, implementation, tracking/outcome measurement and partnership building. 
• Strong interpersonal, communication and facilitation skills; ability to engage diverse youth/family populations. 
• Proven ability to work independently, manage multiple projects, meet deadlines and adjust to changing priorities. 
• Valid Ohio driver license and insurability in accordance AMHA policies, reliable transportation for travel to program sites, community partners in Summit County and surrounding area. 
• Commitment to equity, inclusion, cultural competency and strengthening opportunities for individuals from low-income backgrounds. 

Preferred 

• Experience working in a housing authority environment with low-income families/residential communities. 
• Grant writing/management experience and budget oversight. 
• Experience in education, youth development, community health, social services, or digital inclusion. 
• Experience coordinating multi-partner or community-based programs. 
• Bilingual or multilingual skills (Spanish or other language spoken in Summit County community) a plus. 

Competencies & Skills 

• Excellent organizational and project management skills (scheduling, logistics, budget tracking). 
• Strong presentation and public speaking skills (youth audiences, families, community partners). 
• Ability to build trust and rapport with youth, families, school personnel, community organizations and internal stakeholders. 
• Data‐driven mindset: comfortable with collecting, analyzing and interpreting participation/outcome data and using it to refine programs. 
• Creative and adaptive thinking: ability to develop engaging enrichment activities, especially for youth and adults who may face barriers. 
• Cultural sensitivity and ability to work with individuals from diverse backgrounds and challenging circumstances (including housing‐unstable or low-income families). 
• Flexibility in schedule (some evenings/weekends) and willingness to travel locally. 
• Maintain confidentiality and professionalism; model inclusive, youth-centered practices. 

Computer Skills:

To perform this job successfully, an individual should have strong computer skills and become proficient in Microsoft Office applications and digital tools. Must be able to learn other computer software programs as required by assigned tasks. 

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

While performing the duties of this job, the employee is frequently required to maintain a stationary position, operate computers and other office equipment, move about the office, attend onsite and offsite meetings, and communicate. The employee must be able to accurately exchange information in person, in writing and via e-mail and telephone. The employee must occasionally transport up to 10 pounds.

Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job:

 Office Environment

AMHA offers a culture devoted to everyone being equally valued, a comprehensive compensation and benefits program including, but not limited to: Competitive salary; Participation in the Ohio Public Employees Retirement System; Excellent medical, free dental and vision plans with minimal out of pocket cost; Basic Life insurance; Fourteen paid holidays; Paid vacation, personal and sick plans.