What are the responsibilities and job description for the Service Officer: Metal Detector Post position at Akron Children's?
Full time
Days 6am-6pm / Nights 6pm-6am
Summary
Patrols assigned areas of Hospital campus in order to maintain an orderly and safe environment for patients, visitors and staff. Enforces Hospital policies and procedures, and applicable local and state laws. Upholds the mission, vision, values and customer service standards of Children's Hospital Medical Center of Akron (CHMCA). This position is unarmed, with a continual focus and development to elevate to the rank of armed security officer.
Responsibilities
Technical Expertise
Education And Experience
FTE: 1.000000
Days 6am-6pm / Nights 6pm-6am
Summary
Patrols assigned areas of Hospital campus in order to maintain an orderly and safe environment for patients, visitors and staff. Enforces Hospital policies and procedures, and applicable local and state laws. Upholds the mission, vision, values and customer service standards of Children's Hospital Medical Center of Akron (CHMCA). This position is unarmed, with a continual focus and development to elevate to the rank of armed security officer.
Responsibilities
- Patrol the campus and the surrounding areas being highly visible and alert for safety and security hazards and suspicious activities, working independently with minimal to no supervision. Secures buildings, offices, classrooms and other areas.
- Respond to alarms and all calls requesting Department of Public Safety services.
- Knowledge of Department Policies and Procedures with flexibility to modify under certain circumstances for optimal results.
- Contain and control crowds in order to preserve peace, providing a safe environment during large events.
- Enforce all parking rules and regulations, assist motorists with vehicle problems, and provide escorts to patients, visitors, and staff.
- Ability to communicate clearly and concisely, and effectively via two way radio, computer, email, telephone, and verbal communications.
- Ability to effectively interact with populations of patients/customers with an understanding of their needs for self-respect and dignity utilizing de-escalation and other communication techniques.
- Ability to use a Record Management System to document incident reports in a complete, concise, and proper manner.
- Provide appropriate medical assistance to the sick and injured by providing first aid and/or alerting medical staff.
- Complete and successfully pass Field Training with a Field Training Officer (FTO).
- Performs all other duties and responsibilities as assigned or directed by Supervision or Command Staff.
Technical Expertise
Education And Experience
- Must be 18 years of age or older at time of hire.
- High School Diploma or equivalent.
- Possesses a valid Ohio driver's license (and ability to obtain and maintain eligibility of insurability as determined by the CHMCA insurance carrier's requirements to operate CHMCA vehicles) and reliable transportation to report to alternate sites.
- Successful completion of the OPOTA Private Security Academy preferred.
- Successfully complete a thorough background investigation.
FTE: 1.000000