Senior Systems Analyst

Full Time

40 Hours/Week

Monday - Friday, 8-4:30pm

Remote

Must reside in Ohio at the time of hire. This is a remote position; however, occasional onsite presence may be required based on business needs.

Summary

The Senior Systems Analyst develops, implements, upgrades and maintains software applications, including interfaces, automated workflows and custom reporting

Responsibilities

• Works with vendors, users and IS staff to determine root causes of system problems and to implement effective solutions.
• Demonstrates advanced trouble-shooting skills.
• Interacts directly with all levels of the organization to assist in the development of application requirements and to make system recommendations.
• Participates in development of test plans and in the testing of new applications or changes/upgrades to existing ones.
• Develops a solid understanding of operational business processes and leverages that knowledge to identify opportunities for improvement.
• Develops and maintains interfaces between internal systems and with third-party vendors, including design, development, testing, implementation and documentation.
• Uses query and report writing tools to create and validate reports, to validate system changes and to help resolve application problems.
• Supports and/or extends automated workflows, including design, development, testing, implementation and documentation.
• Coordinates efforts of IS, operational staff and vendors to resolve issues, escalating as necessary.
• Demonstrates flexibility and adaptability to changing priorities and resource availability, communicating schedule impact as appropriate to operations and IS management.
• Demonstrates knowledge of integrated systems and their dependencies.
• Mentors team members by sharing technical and applications knowledge and trouble-shooting techniques.
• Participates in on-call rotation. Addresses on-call issues according to SLA guidelines. Transfers issues to other teams as appropriate.
• Works with process owners, Project Managers, IS and vendors on upgrades and ongoing optimization of applications.
• Works flexible hours as necessary to support implementations, upgrades and disaster recovery testing.
• Adheres to change management policy, including creation of test plans, end user approval and appropriate communication to all involved.
• Works on multiple projects simultaneously.
• Attends meetings as appropriate and assumes responsibility for completion of assigned items.
• Works independently and as part of a team
• Tracks progress of assignments and keeps management informed of ongoing status.
• Keeps current with system functionality changes from optimizations and upgrades.
• Participates in on-going professional development opportunities, including vendor training and user conferences.
• Other duties as required.
  
  

Other Information

Technical Expertise

• Experience in healthcare is preferred.
• Proficiency in MS Office [Outlook, Excel, Word] or similar software is required.
• Prior experience supporting Epic OnBase environments preferred
• Experience with: OnBase App Builder, Epic document workflows (Media, Orders, Results) preferred
• Familiarity with: Interface engines (e.g., Iris/InterSystems, Cloverleaf, Rhapsody, Mirth) and File‑based and API‑based integrations preferred.
  
  

Education And Experience

• Education: High School Diploma is required. Associate's degree is preferred.
• Certification: None.
• Years of relevant experience: 4 years required.
  
  

Full Time

FTE: 1.000000

Status: Remote