What are the responsibilities and job description for the Operations Manager position at Akron Children's?
Onsite, Days
Full-Time
Summary
The Operations Manager is responsible for overseeing a team of non-exempt and exempt employees, while managing the day-to-day operations and financial performance of one subspecialty practice, with additional oversight of one to two other locations within the region.
Responsibilities
Technical Expertise
FTE: 1.000000
Status: Onsite
Full-Time
Summary
The Operations Manager is responsible for overseeing a team of non-exempt and exempt employees, while managing the day-to-day operations and financial performance of one subspecialty practice, with additional oversight of one to two other locations within the region.
Responsibilities
- Coordinate daily operations to ensure efficient patient flow and deployment of shared clinical space, in order to maximize patient throughput and minimize wait times.
- Develop and implement standardized operational processes and workflows to optimize efficiency and productivity.
- Monitor key performance indicators (KPIs) and metrics to assess operational performance and identify areas for improvement.
- Recruit, train and retain staff to ensure a high-performing and engaged workforce.
- Responsible for the ongoing development of employee engagement initiatives
- Identify cost-saving opportunities and operational efficiencies to maximize resource utilization and minimize expenses.
- Build and maintain positive relationships with internal stakeholders, including healthcare providers, administrators, and support staff.
- Serve as a representative of the organization in the regions to enhance visibility and reputation.
- Other duties as assigned.
Technical Expertise
- Strong leadership and team management skills.
- Excellent organizational and multitasking abilities.
- Proficient in data analysis, financial management, and project management.
- Expertise in financial analysis, budgeting, and resource allocation.
- Proficiency in using Microsoft software (Excel, Word, PowerPoint, Outlook, etc.).
- Education: Associate's degree in Healthcare Administration required. In lieu of an Associate's degree, minimum four years of experience in healthcare leadership is required. Bachelor's degree preferred.
- Licensure: Not applicable.
- Certification: Certificate in Healthcare Management required within two years of the role.
- Years of relevant experience: Minimum of three years in healthcare leadership, (preferably overseeing multiple facilities, sites, or programs), required.
FTE: 1.000000
Status: Onsite