What are the responsibilities and job description for the Guest Attendant position at Akron Children's?
Part-Time
1:00PM - 9:00 PM
Alternating Weekends; Rotating Holidays
Summary
The Guest Attendant delivers a positive welcoming experience at critical points of first and last impressions- the entries and exits of the hospital campus. The Guest Attendant sets a positive, helpful and supportive tone in every interaction.
Responsibilities
Technical Expertise
FTE: 0.400000
Status: Onsite
1:00PM - 9:00 PM
Alternating Weekends; Rotating Holidays
Summary
The Guest Attendant delivers a positive welcoming experience at critical points of first and last impressions- the entries and exits of the hospital campus. The Guest Attendant sets a positive, helpful and supportive tone in every interaction.
Responsibilities
- Serves as a resource and coordinating link in assigned areas. Proactively offers helpful information such as directions.
- Screens and facilitates access for patients, families, and visitors.
- Summons supplementary security assistance as required to quell disturbances and prevent unauthorized access.
- Must have outstanding human interaction and communication skills.
- Must be proactive, enthusiastic, helpful, and supportive.
- Must be able to work independently or as part of a team.
- Must be able to handle occasional stressful situations or tense interactions.
- Other duties as required.
Technical Expertise
- Previous customer service or equivalent experience is strongly desired.
- Experience in healthcare is preferred.
- Education: High School Graduate or equivalent is required.
- Certification: None
- Years of experience: None
- Years of experience supervising: None
FTE: 0.400000
Status: Onsite