What are the responsibilities and job description for the Billing Collection Representative position at Akron Children's?
Full-time, 40 hours/week
Monday-Friday days (7:30a-4p, 8a-4:30p, 8:30a-5p)
Remote (prefer candidates that reside within commutable distance to Akron for occasional onsite meetings)
Summary
The Billing/Collection Representative is responsible for the timely and accurate billing, follow-up, and collection of patient accounts in order to reduce accounts receivable and increase cash flow utilizing automated software and on-line functionalities.
Responsibilities
Technical Expertise
FTE: 1.000000
Status: Remote
Monday-Friday days (7:30a-4p, 8a-4:30p, 8:30a-5p)
Remote (prefer candidates that reside within commutable distance to Akron for occasional onsite meetings)
Summary
The Billing/Collection Representative is responsible for the timely and accurate billing, follow-up, and collection of patient accounts in order to reduce accounts receivable and increase cash flow utilizing automated software and on-line functionalities.
Responsibilities
- Performs billing duties including obtaining required data and submitting clean claims, satisfying pre-edit errors, correcting charges, and researching billing delays for all responsible parties and third party payors.
- Performs follow-up duties including working systematic and other assigned accounts, updating spreadsheets and work-lists, making written and telephone inquiries, resubmitting rejected or denied claims, resolving credit balance accounts, and verifying correct payments/adjustments from all third party payors via telephone, electronic transactions, website interactions.
- Will access and maneuver across numerous payer websites and other electronic systems/processes.
- Interacts with internal departments as well as external payers and third party vendors via written and verbal communication and electronic interchanges.
- Assumes the submission of a clean claim and securing complete and accurate payment in the shortest timeline possible.
- Other duties as required.
Technical Expertise
- Experience in hospital or physician billing, follow-up, customer service or credit/collection is required.
- Experience with UB-04/HCFA 1500 billing and knowledgeable of governmental, managed care and commercial payor regulations is required.
- Type 35 WPM is required.
- Strong communication, mathematical aptitude, critical thinking skills and analytical skills are required.
- Ability to communicate verbally and prepare written communications for patients, patient's families, physicians, third party payors, collection agencies, attorneys and other hospital staff is required.
- Experience working with all levels within an organization is required.
- Experience in healthcare is preferred.
- Proficiency in MS Office [Outlook, Excel, Word] or similar software is required.
- Education: High school diploma or equivalent is required.
- Certification: None.
- Years of relevant experience: 2 years in hospital billing and follow-up experience including customer service and credit/collections is required.
- Years of experience supervising: None.
FTE: 1.000000
Status: Remote