Security Guard FT (67831)

SECURITY GUARD

SUMMARY

Under the direction of the Operations Manager and Security Asst. Manager, is responsible for the safety and security of all visitors, vendors, and employees as well as the safety of works of art in the galleries, storage, and throughout the building/grounds. Wears personal protective equipment as required.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Provide a safe and secure environment for our employees, patrons, visitors, vendors, and contractors.
2. Provide effective protection for the museum’s artwork and assets from damage and loss.
3. Provide timely response and assistance to our customers’ needs. Ensure a positive visitor experience for patrons. Field visitor questions.
4. Provide active enforcement of the museum’s rules and regulations.
5. Provide informative security awareness education to our employees, patrons, visitors, vendors, and contractors.
6. Perform Officer duties as assigned by the Manager of Building Services and Security, reporting to work when scheduled, on time, and remaining at assigned post until properly relieved.
7. Open and close the galleries, and continually check for damaged or missing objects. Report any changes in condition to your Security Supervisor.
8. Reports to the Security Supervisor, both orally and in writing all incidents, accidents, vandalism, suspicious activity, unusual occurrences, and any violation of the Museum’s policies, or procedures. All reports shall be made as soon as possible after the event has occurred.
9. Helps with Museum activities and special events when needed within the Security Departments policies and procedures.
10. Participates in required training and the Museum’s risk reduction program.
11. Performs other duties as assigned.

ACCESS TO SENSITIVE AREAS AND DOCUMENTS:

1. Has access to sensitive areas and documents if such access is in accordance with normal duties, policy and procedures, and Internal Control guidelines.
2. Has access to sensitive areas, documents, and assets in case an emergency exists. Such access will be reported to Security Supervisor as soon as possible.

QUALIFICATIONS & PERSONAL CHARACTERISTICS:

High school diploma or general education degree (GED) is preferred. Knowledge of safety/security practices and procedures, as well as prior experience in safety or security field preferred, but not required.  Additional training or coursework in security, first aid training, or other relevant education preferred, but not required. Interest in art preferred, but not required. Mature judgement. Reliable, punctual, and trustworthy. Flexible, able to adapt to a change in schedule and deal with unexpected situations as they arise. Willingness to adapt to changing needs of organization. Works well in a team environment.  Able to deal with the public and co-workers in a friendly, courteous, and tactful manner; demonstrated ability to remain calm and task-focused in stressful situations, and to respond appropriately to any emergency or unusual occurrence. Proven ability to communicate well and establish rapport with a diverse population. Able to follow first aid protocol and aid sick or injured guests or employees. Maintains a professional appearance and good personal hygiene. Safety-oriented. 

JOB KNOWLEDGE AND SKILLS

Understands job procedures and methods; demonstrates ability to acquire necessary skills; understands how job relates to others; makes effective use of resources; demonstrates skill in performing assigned tasks.

• Quality of Work - Produces work that is accurate and thorough; demonstrates commitment to excellence and continuous improvement; ability to monitor quality of own work; applies feedback to improve performance; takes initiative to find ways to improve and promote quality work.
• Planning /Organizational Skills- Independently plans/prioritizes work; sets goals and objectives; displays appropriate sense of urgency toward top priorities; manages time efficiently; plans for additional resources; integrates changes smoothly.
• Dependability - Meets attendance and punctuality requirements; keeps commitments; accepts responsibility for own actions; follows instructions and responds to management direction; responds to requests for service and assistance; commits to doing the best job possible
• Hospitality/ Interpersonal Skills - Maintains a feeling of hospitality with visitors all times; displays tact and consideration; works actively to resolve conflicts; displays positive outlook/pleasant demeanor; conducts self in a professional manner at all times; assists and supports co-workers and customers.
• Communication - Expresses ideas coherently; demonstrates good listening and comprehension; always keeps others properly informed ; selects appropriate communication tools.
• Initiative - Volunteers readily; undertakes self-development activities; seeks increased responsibility; takes advantage of opportunities; seeks creative ways to improve skills; asks for help when needed.
• Problem Solving  - Identifies problems in timely manner; gathers/analyzes information skillfully; resolves problems in early stages; looks for alternative solutions; works cooperatively in group problem solving situations.
• Use of Technology - Demonstrates required skills; adapts to new technology; uses technology to increase quality and productivity of work; accepts training opportunities to improve technical skills.
• Personal Appearance - Always dresses appropriately for work; demonstrates acceptable personal hygiene and grooming habits.

PHYSICAL DEMANDS REQUIRED TO PERFORM ESSENTIAL FUNCTIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; and talk or hear.  The employee frequently is required to stand, walk, stoop, kneel, crouch or crawl.  The employee is occasionally required to sit, climb, balance, and smell.  The employee must be physically fit and regularly lift and/or move up to 50 lbs.

Examples of duties include:

• Standing, walking, squatting, bending, stooping, lifting heavy items of up to 50 pounds.
• Climbing ladders, using a lift to access high areas, walking up and down stairs, using both arms in repetitive motion to sweep, shovel, or clean surfaces.
• Manual dexterity – grasping, fingering, twisting, gripping, use of both hands in coordinated manner to use hand and power tools and equipment.
• Hearing/Speaking – must be able to hear normal speech, and to communicate with others. 
• Communicate using two-way radio.
• Vision – must be able to see areas to be cleaned and read written instructions. Must be able to tolerate working in bright daylight and at night.

This list is meant to be illustrative of the usual types of activities and working conditions for this position and is not intended to be all-inclusive.

WORKING ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work areas are primarily indoors, in a climate-controlled environment. The employee occasionally works in outside weather conditions. The noise level is usually moderate. High noise level at times due to programs and events.  May be subject to changing work conditions, active, noisy, and variable temperatures. May be unable to maintain proper social distancing at times due to guest needs or unforeseen circumstances that may arise occasionally.

QUALIFICATIONS & PERSONAL CHARACTERISTICS:

High school diploma or general education degree (GED) is preferred. Knowledge of safety/security practices and procedures, as well as prior experience in safety or security field preferred, but not required.  Additional training or coursework in security, first aid training, or other relevant education preferred, but not required. Interest in art preferred, but not required. Mature judgement. Reliable, punctual, and trustworthy. Flexible, able to adapt to a change in schedule and deal with unexpected situations as they arise. Willingness to adapt to changing needs of organization. Works well in a team environment.  Able to deal with the public and co-workers in a friendly, courteous, and tactful manner; demonstrated ability to remain calm and task-focused in stressful situations, and to respond appropriately to any emergency or unusual occurrence. Proven ability to communicate well and establish rapport with a diverse population. Able to follow first aid protocol and aid sick or injured guests or employees. Maintains a professional appearance and good personal hygiene. Safety-oriented. 

Salary : $16 - $17