What are the responsibilities and job description for the Keyholder FT - Lincoln Road Mall position at AKIRA?
AKIRA Keyholder
About AKIRA
Founded in 2002, AKIRA opened its first women's boutique in Chicago. Today, we operate 35 stores nationwide, alongside a thriving eCommerce business at shopAKIRA.com. As we continue to expand, AKIRA remains rooted in a singular obsession: delivering an exceptional experience tailored to each customer's desires.
What sets us apart? A culture grounded in Fanatical, Obsessive Attention to the customer. Every AKIRA team member is encouraged to Act and Think Like an Owner, driving passion, accountability, and innovation in every role.
The Position: Keyholder
Overview
Our Keyholders are top-tier salespeople and emerging leaders. With a deep commitment to results, they support the Assistant Manager in driving store performance while mentoring stylists and cashiers to deliver an exceptional client experience. They're goal-oriented, collaborative, and passionate about making people look and feel amazing.
Through leadership, hustle, and a relentless ownership mentality, AKIRA Keyholders help fuel both individual and storewide success.
Key Responsibilities
AKIRA offers competitive benefits for full-time employees, including Medical, Dental, Vision, Pet, Life, LTD, FSA/HSA/Dependent Care FSA, Flex Transit (CTA), 401(k), and employee discount. We are committed to encouraging internal development and providing significant career enrichment opportunities. Most importantly, what has propelled AKIRA's growth and success over the years has been the dynamic culture within the company - if you're filled with passion, have a strong desire to get things done, and if you want to go to a place where you know your work matters and where you can implement your ideas and decisions, then AKIRA just might be the place for you.
Job Type: Full Time
About AKIRA
Founded in 2002, AKIRA opened its first women's boutique in Chicago. Today, we operate 35 stores nationwide, alongside a thriving eCommerce business at shopAKIRA.com. As we continue to expand, AKIRA remains rooted in a singular obsession: delivering an exceptional experience tailored to each customer's desires.
What sets us apart? A culture grounded in Fanatical, Obsessive Attention to the customer. Every AKIRA team member is encouraged to Act and Think Like an Owner, driving passion, accountability, and innovation in every role.
The Position: Keyholder
Overview
Our Keyholders are top-tier salespeople and emerging leaders. With a deep commitment to results, they support the Assistant Manager in driving store performance while mentoring stylists and cashiers to deliver an exceptional client experience. They're goal-oriented, collaborative, and passionate about making people look and feel amazing.
Through leadership, hustle, and a relentless ownership mentality, AKIRA Keyholders help fuel both individual and storewide success.
Key Responsibilities
- Champion a high-energy, positive team environment
- Lead by example using AKIRA's 5 Steps of Selling
- Consistently achieve and exceed personal sales goals
- Inspire and support team members to meet daily, weekly, and monthly sales targets
- Model and reinforce AKIRA's culture and 4 guiding principles
- Maintain accountability by enforcing AKIRA's policies and expectations
- Handle end-of-shift responsibilities and store operations tasks
- Provide prompt, professional solutions to customer inquiries and concerns
- Keep the store clean, organized, and visually aligned with brand standards
- 1–2 years of experience in retail, sales, or a customer-facing role
- Proven ability to drive results and meet performance goals
- Open availability, including evenings, weekends, and holidays
- Deep love for fashion and current trends
- Energetic, dependable, and highly motivated
- Strong communication and organizational skills
- Experience with visual merchandising and customer service excellence
- Open-minded, adaptable, and positive in the face of change
- Reliable, trustworthy, and committed to team success
- Comfortable multitasking and working in a fast-paced environment
- Able to lift, push, or pull up to 50 lbs. as needed
- Ability to stand and walk for long periods (up to 10–12 hour shifts)
AKIRA offers competitive benefits for full-time employees, including Medical, Dental, Vision, Pet, Life, LTD, FSA/HSA/Dependent Care FSA, Flex Transit (CTA), 401(k), and employee discount. We are committed to encouraging internal development and providing significant career enrichment opportunities. Most importantly, what has propelled AKIRA's growth and success over the years has been the dynamic culture within the company - if you're filled with passion, have a strong desire to get things done, and if you want to go to a place where you know your work matters and where you can implement your ideas and decisions, then AKIRA just might be the place for you.
Job Type: Full Time