Unit Manager- Hybrid Remote

At LDRM we streamline the review, validation, compliance and submission of virtually any government-specific system application. That enables our customers to achieve predictably lower costs, greater information security, leaner operations and more effective digital government. LDRM specializes in background investigation support, records management, business automation and optimization, and administrative support. LDRM is a joint venture between two companies, DTSV and Lockwood Hills, a subsidiary of Akima. If you would like more information regarding LDRM please go to: www.ldrmllc.com, Anyone can be a boss, but it takes a special kind of person to lead. LDRM, the federal contractor providing administrative services to the National Visa Center (NVC) in Portsmouth, NH, is looking for a Unit Manager to develop supervisors, Workload Coordinators and other managers. You will hire and manage capable, technical experts to further efficiency and innovation. You’ll find opportunities for improvement, and you’ll drive the solutions. This is a Hybrid Remote position This position is a telecommuting position, however, you will be required to attend training in on-site for approximately 3 - 6 weeks. You will be required to attend additional and various other meetings in the office as required by your position duties and the contract. Your daily work will be performed by telework. Please Note: You must be within 90 mile commuting distance of the work site as needed. Why come to the NVC? - Meaningful work with a fantastic staff - A regular schedule - Health, Dental, Vision, and other insurances - A 401(k) supported by employer contributions - Paid time off - An Employee Assistance Program there when you need it

Qualifications:

Minimum Qualifications: You must be able to meet all health requirements, including but not limited to, current and future vaccination requirements for infectious diseases such as COVID-19. - Bachelors Degree and two (2) years of management experience, OR - Six (6) years of management experience - Four (4) years of analytical or information processing experience that trained you to successfully manage a team of analysts - Microsoft Office proficiency, especially with Excel - Experience using Avaya Automatic Call Distribution software - Experience with NICE Contact Center Interaction recording software You’ll need to be an expert communicator, unusually well-organized, a comfortable public speaker for the informal briefings you give, and you’ll occasionally be asked to travel. You also need to live within a 30- to 40-minute radius of Portsmouth, NH, and pass a credit and criminal history background check. Then you’ll need to obtain a U.S. government security clearance. Are you ready? At LDRM, honesty and integrity govern our activities. We fulfill our commitments, and we treat everyone with dignity and respect. As an Alaskan Native company, our mission is to improve the quality of life for our shareholders and our people by maximizing economic growth, protecting and enhancing our environment, and by promoting healthy communities with decisions, actions, and behaviors consistent with our core principles. Be the leader you would want to follow. Apply today! The duties and responsibilities listed in this job description generally cover the nature and level of work being performed by individuals assigned to this position. This is not intended to be a complete list of all duties, responsibilities, and skills required. Subject to the terms of an applicable collective bargaining agreement, the company management reserves the right to modify, add, or remove duties and to assign other duties as may be necessar y. We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted. We are an equal opportunity employer. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. We are committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. If you have a physical and/or mental disability and are interested in applying for employment and need special accommodations to use our website to apply for a position please contact, Recruiting Services at job-assist@akima.com or 571-353-7053. Reasonable accommodation requests are considered on a case-by-case basis. The dedicated email and telephonic options above are reserved only for individuals with disabilities needing accessibility assistance to apply to an open position using our website. Please do not use the dedicated email or phone number above to inquire on the status of your job application. In order for our company to stay compliant with government regulations, please apply on line. Please DO NOT email resumes or call in lieu of applying online unless you have a physical and/or mental disability and need assistance with the online application.