What are the responsibilities and job description for the Shift Leader/Manager position at akihi nb?
Job SummaryWe are seeking a dedicated and motivated Shift Leader to join our team. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service in a fast-paced environment. As a Shift Leader, you will oversee daily operations, manage staff, and ensure that our guests receive the highest quality of service. This role is essential in maintaining our standards of food preparation and hospitality while fostering a positive work atmosphere.ResponsibilitiesMenu Availability OversightCheck that all menu items are available and ingredients are sufficiently stockedCommunicate proactively if items need to be temporarily removed from the menuCleanliness & Hygiene ChecksEnsure store cleanliness meets Akihi’s hygiene and presentation standardsGuide team members in maintaining sanitation and food safety protocolsEquipment MonitoringConfirm that all machinery and equipment are functioning properlyReport any malfunctions or maintenance needs promptlyQuality ControlMonitor the quality and consistency of all drinks and food preparedProvide feedback or retraining as needed to maintain standardsMaterial & Inventory SupervisionCheck ingredient levels and packaging supplies throughout the shiftCoordinate timely restocking and prevent shortagesTeam Leadership & AtmosphereFoster a positive and efficient work environmentProvide clear direction and support to team membersOversee the tone and quality of customer interactionsBasic Kitchen PreparationAssist in the preparation of basic kitchen items when necessaryOrder Adjustments & RefundsHandle order corrections, discounts, and refunds according to company policyImplementation of New Policies & ProductsUnderstand and enforce new procedures or promotionsEnsure the team is trained and compliant with updated systems or product launches
Salary : $15 - $19